Service Advisor

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We are currently looking to recruit a Service Advisor at Lloyd BMW/MINI, Newcastle.

Salary: Basic salary of £26,000 per annum with OTE of £34,000.

Hours: 40 Hours per week

Role responsibilities:

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Advising on technical queries/issues.
  • Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
  • Sell customer repairs/parts etc., and finalising the invoice on completion.

An ideal Service Advisor will hold the following skills and experiences:

  • Motivated, with a proactive approach to customer service.
  • Enjoy the challenge of influencing the success of the Service department.
  • Customer relations experience.
  • Excellent interpersonal and organisational skills and be well presented.
  • Must be IT literate, and a working knowledge of Kerridge would be advantageous.

Rewards and Benefits: 

  • 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday. 
  • Healthcare cash plan. 
  • Employee vehicle-discount schemes. 
  • Highstreet discounts 
  • Childcare vouchers. 
  • Cycle to work scheme. 
  • Eyecare vouchers. 
  • Free flu jabs. 
  • Internal and manufacturer training. 

About Lloyd Motor Group 
 
Lloyd Motor Group is recognised as one of the UK’s leading independent automotive groups and represents some of the world's most prestigious automotive manufacturers including BMW, MINI, Land Rover, Volvo, Kia and Volkswagen. Starting their journey with BMW in Cockermouth in 1976, the family-owned company now employs over 1,200 people across ten franchise brands and four in-house brands from locations across the north of England and south of Scotland. 

To apply for this position, please click on the link below to submit your CV. PDF Format only.  

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Benefits of Working With Us

Healthcare plans benefit icon

Healthcare Plans

Medicash healthcare cash plan is available for all colleagues.

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Holidays

30 days of holiday a year. Plus an extra day off on your birthday.

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Retail Discount Scheme

Highstreet discounts and cashback opportunities.

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Refer a Friend Scheme

Colleague incentive of £500 for recommending great people to join us.

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Great Facilities

We take pride in our state-of-the-art working environments and facilities.

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Staff Parking

Free staff parking at the majority of our sites or subsidised parking.

Customer Reviews

4.7/5

Rating based on 5,651 verified reviews

Rating based on 5,651 verified reviews

BMW-Logo
Excellent service and kept up to date with progress
Paul Clarke
South Lakes BMW - August, 2024
Honda-Motorcycles-Logo
Great choice of bikes with friendly staff
Brian Graham
Carlisle Honda Motorcycles - December, 2023