Service Advisor

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We are looking to recruit a Service Advisor at our Lloyd KIA, South Lakes Retailer in Levens.

Salary: £26,000 Per Annum + Bonus.

Hours: 42.5 Per Week

Daily Duties:

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Advising on technical queries/issues.
  • Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
  • Sell customer repairs/parts etc., and finalising the invoice on completion.

The ideal skills and interests are as follows:

  • Motivated, with a proactive approach to customer service.
  • Enjoy the challenge of influencing the success of the Service department.
  • Customer relations experience.
  • Excellent interpersonal and organisational skills and be well presented.
  • Must be IT literate, and a working knowledge of Kerridge would be advantageous.

About Lloyd Motor Group

Lloyd Motor Group is recognised as one of the UK’s leading independent automotive groups and represents some of the world's most prestigious automotive manufacturers including BMW, MINI, Land Rover, Volvo, Kia and Volkswagen. Starting their journey with BMW in Cockermouth in 1976, the family-owned company now employs over 1,300 people across ten franchise brands and four in-house brands from locations across the north of England and south of Scotland.

Rewards and Benefits:
We offer the following benefits:

  • 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
  • Healthcare cash plan.
  • Employee vehicle-discount schemes.
  • Highstreet discounts
  • Childcare vouchers.
  • Cycle to work scheme.
  • Eyecare vouchers.
  • Free flu jabs.
  • Internal and manufacturer training.

To apply for this position, please click on the link below to submit your CV. PDF format only. 

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Benefits of Working With Us

Healthcare plans benefit icon

Healthcare Plans

Medicash healthcare cash plan is available for all colleagues.

Holidays benefit icon

Holidays

30 days of holiday a year. Plus an extra day off on your birthday.

Retail discount scheme benefit icon

Retail Discount Scheme

Highstreet discounts and cashback opportunities.

Refer a friend scheme benefit icon

Refer a Friend Scheme

Colleague incentive of £500 for recommending great people to join us.

Great facilities benefit icon

Great Facilities

We take pride in our state-of-the-art working environments and facilities.

Staff parking benefit icon

Staff Parking

Free staff parking at the majority of our sites or subsidised parking.

Customer Reviews

4.7/5

Rating based on 5,651 verified reviews

Rating based on 5,651 verified reviews

Jaguar
Staff very attentive and car processed very efficiently.
John
York Jaguar - February, 2024
Volvo-Logo
Would not hesitate to buy a car from this dealer! Amazing people.
Hasan Ahmed
Carlisle Volvo - February, 2024
Volvo-Logo
The Service Advisor Gemma Edwards, was very helpful and went out of her way to help me. Excellent experience. Thank you!
Ross Baker
Carlisle Volvo - September, 2024