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Cannot fault Lloyd BMW Newcastle. Thoroughly worthy of a 5* rating. Friendly and helpful staff no matter the occasion of your visit. My experience with this garage began when I bought my BMW Z4, recently the vehicle has been in for some repair work and the level of customer service I received from Paul the service manager was second to none. A very fair man who has the customers interests at heart. Very clear that he is customer focussed and is great at delivering a stand out service. Always kept up to date in regards to any developments with the repair so Paul really left a lasting impression of this dealership. As always when I collected my vehicle it was absolutely spotless due to the valet. Would strongly recommend buying a vehicle from this dealer as your paying into the experience as well as the vehicle itself. Should any work need doing you can be confident it will be carried out to a high standard by a service department that are extremely good at what they do.

Adam Hails - Lloyd Newcastle BMW

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