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I'd just like to take this moment to thank All at Lloyd BMW for there exceptional service & attention to detail. Being a Subaru owner for 13 years it was time for change, I called in to your newly refurbished dealership on Saturday 8th April to have a look at the M140i & was initially greeted by your showroom host who kindly asked if there was anything I needed help with, I was then pointed into the direction of Phil & Peter who I spoke to and expressed my interest in the BMW M140i, Peter asked a few questions & we had a great chat about the cars & if I had my driving license with me and proceeded to take relevant information to allow me out on a road test. Well what can I say the BMW was absolutely brilliant & had time with the car alone to familiarise myself with the vehicle on a sole basis which is fantastic, I pretty much made up my mind by then. I returned & brought my car for a valuation To which I was directed to the absolutely fantastic Fiona Ismay who ran through building my Ideal BMW M140i. We agreed on a Part Exchange price and the cost to change & that was pretty much it I had to have it. Fiona called on Monday to say the car was arriving that very day & to book in for a handover etc. Today was that day, Many sleepless nights of anticipation had gone as I saw my BMW sat in the handover bay. Exceptionally turned out vehicle, was almost a shame to take her out in the wet. Handover complete and some many miles later This BMW is fantastic & I'd recommend anyone to pop into Lloyd BMW, What a fantastic dealership.

Rob Ostle - Lloyd Carlisle BMW

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