Lloyd BMW Motorrad Carlisle named best Aftersales retailer in the UK
Date posted: 9 February 2018
Lloyd BMW Motorrad Carlisle is celebrating after winning the prestigious ‘BMW Motorrad Aftersales Retailer of the Year’ award; an accolade chosen predominately by customers and presented by BMW at the annual BMW, MINI and Motorrad Conference in London.
This is an impressive achievement for Lloyd Motorrad Carlisle as they only moved into their new premises as a fully-fledged Retailer in late 2016 and enjoyed 2017 as their first real season in business.
Anthony Connelly, Head of Business for Lloyd Bikes, has been in the industry 37 years, 15 of which have been with Lloyd Bikes. He commented:
‘’This award is a reflection of the team’s emphasis on the customers' journey, that when you purchase a bike from us you become part of the family. I would like to thank the entire team for all their hard work during a challenging but very rewarding couple of years. We have not only been awarded Motorrad Aftersales Retailer of the Year, but also finished in second place nationally as overall retailer of the year.’’
To win the ‘BMW Motorrad Aftersales Retailer of the Year’ reflects the hard work and dedication put in in such a short space of time. The Aftersales Team is made up of Stephen Jackson, new to the industry in 2016, Chris Messenger, who has been in the motor trade 11 years and Technicians Sammy Noble and Brenan Cooper, who between them have over 50 years of experience. This fantastic accolade recognises their unmatchable performance on Customer Satisfaction, fed back through their own ‘’Voice of the Customer’’ reviews and their consistency to exceed targets.
Understandably delighted by this acknowledgement of his team’s commitment, Steve Knight, General Manager at Lloyd Motorrad Carlisle commented:
‘’I’m grateful to work with such a premium product and would also like to thank our fantastic team along with our customers past and future – this wouldn’t have happened without them.’’
For a dynamic and exciting riding experience, Lloyd BMW Motorrad offers a wide range of motorbikes to choose from to suit all riding styles and journeys. For the adrenaline seekers, the super sport motorbike is a must and BMW Motorrad delivers with the S 1000 RR which provides sleek styling, power and cutting edge technology. For those wanting to ride about town, the C 650 Sport combines clever storage and a refined engine for a stylish trip from A to B. Or if you want to explore off the beaten track, why not try one of the popular adventure motorbikes like the F 800 GS.
Lloyd BMW have six BMW and MINI centres found in Carlisle, Blackpool, Cockermouth, Colne, Newcastle and South Lakes with BMW Motorrad Carlisle being the inaugural BMW Bikes Retailer for the company.
Lloyd Motor Group was founded in 1976 and today represents some of the World’s leading prestige manufacturers across the North of England and South of Scotland. The company continues to be owned and managed by the Lloyd family now employing over 1,000 people, all dedicated to providing the unique standards of service and attention-to-detail on which it has built its reputation.