Lloyd Bodyshop Shortlisted For Prestigious National Award
Date posted: 6 March 2019
Lloyd Bodyshop Newcastle is celebrating after being nominated, for the second year running, as a finalist for Bentley Bodyshop of the Year 2018. On the back of last year’s “Highly Commended” acknowledgement from the awards, Lloyd Bodyshop Newcastle is keen to go one better this year after being shortlisted in the final four. The Bentley Bodyshop Awards are accolades based on skills, the drive to improve, professionalism, focus and customer satisfaction.
After only being named a Bentley Approved Repairer 5 years ago, this is an impressive achievement for the Newcastle Team. Since then, they have worked closely with the Bentley Retailer in Newcastle and have established a strong and trustful relationship with the brand.
Tony Thomson, Brand Manager for Bentley Newcastle, commented:
‘’We have forged an extremely strong and trusting relationship with them. Lloyd handles our clients in an excellent manner, the feedback we have received from our clients is of strong praise and admiration for their great personal touch and outstanding workmanship. I have never come across a more skilled, professional and customer focused operation.’’
Also a preferred repairer by Bentley Crewe, Lloyd Newcastle prepare ex-demonstrators and press cars for sale for the site, returning them to their original specification. To be nominated for the Bentley Bodyshop of the Year Award is a reflection of the hard work and dedication from the team at Lloyd Bodyshop Newcastle.
Scott Smith, Assistant Bodyshop Manager and head liaison for the Bentley brand at Newcastle, acknowledged the nomination by saying “We believe in our people and encourage a right-first-time attitude with a focus on training to help them be the very best they can be”, this ethos is reflected in the satisfaction of not only their partner retailers but in customers also.
As a customer of Lloyd Bodyshop Newcastle, the highest standard of customer care can be expected; repairs are discussed in a private consultation room and followed by a tour of the workshop to cement the customers' trust in the Bodyshop workmanship.
While work is being carried out, two prestigious courtesy vehicles are available and customers can expect regular updates from their nominated advisor. On collection, a full handover inspection is carried out, ensuring customers are completely satisfied with the work undertaken. Lloyd Bodyshop is so confident in their work that they offer a Lloyd Lifetime Guarantee on the repair work they carry out.
Understandably delighted by his team making the final four, and the recognition of their commitment to drive up repair standards, maintain focus and deliver great results, David Brewis, Bodyshop Manager, commented:
‘’I’m grateful to work with such a premium product and would also like to thank our fantastic team along with our customers and partners.’’
From accident to cosmetic, Lloyd Bodyshop Newcastle offers a range of repair options to choose from. A prestige vehicle repairer, not only approved for Bentley Motor Cars but the Bodyshop is also one of only 14 Porsche recommended repairers and approved for BMW/MINI and Mercedes Benz.
Lloyd Bodyshop has five centres found in Blackpool, Carlisle, Colne, Kelso and Newcastle. Across the North of England and South of Scotland, the Lloyd Bodyshops represent and are approved repairers for some of the World’s leading prestige manufacturers.
Lloyd Motor Group was founded in 1976. The company continues to be owned and managed by the Lloyd family now employing over 1,000 people, all dedicated to providing the unique standards of service and attention-to-detail on which it has built its reputation.