Lloyd Carlisle wins BMW Customer Retailer of the Year 2019
Date posted: 21 February 2020
Lloyd Carlisle BMW are delighted to announce that they have won the ‘BMW Customer Service Retailer of the Year’ award at the prestigious BMW annual conference which was attended by 140 approved BMW retailers from across the UK.
The annual awards officially recognise excellence in the BMW UK network and go to those who perform exceptionally across a number of customer service and business measures.
The ‘Customer Retailer of the Year’ award recognises outstanding customer service standards consistently maintained by Lloyd Carlisle BMW throughout 2019 based on customer feedback and a five-star rating system.
Craig Bowers Head of Business at Lloyd Carlisle BMW was delighted to comment:
“We are delighted to have been named ‘BMW Customer Service Retailer of the Year’ by BMW UK. A customer-orientated culture is at the heart of everything we do and winning this prestigious award reflects that. I am very proud of the team and their continual efforts which have resulted in the delivery of award-winning customer service. We would like to thank our customers for consistently rating us highly and for their continued loyalty and support.”
This accolade was just one of many that Lloyd BMW proudly picked up at this year’s awards ceremony. Further recognition was achieved by Lloyd Newcastle winning ‘BMW Regional Group Retailer of the Year’ and ‘BMW Financial Services Retailer of the Year’.
Lloyd Motor Group was founded in 1976 and today represents some of the world’s leading prestige manufacturers. The group is recognised as one of the leading BMW operators in the UK and has six BMW retail centres located in Carlisle, Blackpool, Cockermouth, Colne, Newcastle and the South Lakes.