We aim to make finding, buying and owning a car from our many conveniently-located centres across the North of England and Scottish Borders an enjoyable and hassle-free experience. Please visit or get in touch with us if we can help.
Just collected our very shiny and beautiful Kia Sportage today from Lloyd Kia! Honestly cannot recommend them enough. Outstanding customer service! We used their click and collect service and I’ll be honest, I was a little sceptical how this could work for buying a car, how we could view/test drive in these difficult times. But having found one we liked and clicked to collect it on the website, our salesman Barry was in contact, sending us a fabulous video of the car, a full comprehensive view in a very professional and helpful way! Showing us all aspects of the car and all the features we could look forward to using. We spoke to Barry and he talked through all our options for buying, he was really knowledgeable and explained what could be the best option for us, he was very patient with all our questions which I found so reassuring, despite not being able to see the car in person, I really felt we got an incredible level of service, and it was just as good as if we’d been in the showroom. Having gotten all the finance agreed ( which only took a couple of hours) and Kia taking our old car in part exchange, Barry was back on the phone to say we could collect. He went through all their COVID measures and how the handover would be done to ensure everyone was kept safe. The whole process was so smooth and quick and most of all safe. Our car is immaculate and the kids love it. I would recommend anyone not sure about looking at cars during this time to choose the click and collect service! Could not fault the service we received and our Salesman Barry was fantastic. Thanks Lloyd Kia!
Rachael Smith Holliday - Lloyd Carlisle Kia