Customer Feedback

Thanks to Josh for the friendly no pressure sale. Excellent service combined with a great new car..... we'll be back.

Mark Callaghan - Lloyd Carlisle Jaguar

March 2019

Big thank you to Mr Alistair Purves for his help and top class service with us buying our Discovery sport excellent customer experience thanks to Andy too.

Lesley Andrew Brown - Lloyd Kelso Land Rover

March 2019

Fantastic service from Jamie at Lloyd Mini Carlisle. Jamie helped me find the perfect car and made everything very easy. Nothing has been too much to ask and the regular contact throughout has kept me in the loop! THANK YOU!!

Natalie Elizabeth - Lloyd Carlisle MINI

March 2019

Friendly, and whole place professional

Janet Laidlaw - Lloyd Carlisle Honda Bikes

March 2019

Just bought a car from their new showroom in Carlisle and Lewis the salesman was excellent could not have been more helpful and the service they give is second to none. would recommend them to anyone looking for a second hand car great choice and very competitive priced.

Idy Davidson - Lloyd Carlisle Used Car Centre

March 2019

Went on holiday to the lakes and came back with a new car 🤭🤭 Thankyou for looking after us Aaron Asplin we love our new car.

Michaela Vaughan-eckley - Lloyd South Lakes BMW

March 2019

Excellent staff full of professionalism and wit. Extremely attentive every single member we dealt with. We had a wonderful experience resulting in a great day.

Maria Neal - Lloyd Kelso Land Rover

March 2019

Raz was excellent, top salesman who wasn't pushy.

Chris Marshall - Lloyd Blackpool MINI

March 2019

The whole experience was excellent. One of the best I’ve had by far. Always welcoming with a smile and a coffee. Even if you’re not purchasing a vehicle. The after sales is amazing. Dealing with Callum in the service depot! 10/10. They go the extra mile.

Samuel Leaver - Lloyd Blackpool BMW

March 2019

Picked up my mini yesterday from Glenn and Chris who were both super helpful and made sure they found me my perfect car. They talked me through & made sure I understood everything - the service was excellent and everyone was very friendly and approachable. Very pleased with the whole experience, especially my new car! Thanks again.

Ashleigh Holder - Lloyd Newcastle MINI

March 2019

Josh Smith.......thank you so much for everything you done for me in connection with the purchase of my F-Type. Really appreciated the honest video you sent me re my concerns on purchasing a vehicle unseen. Well after many restless nights I finally collected the car today and it far exceeded my expectations. Appreciate everything you and your team have done to make this purchase special for me. Josh was in touch with me every couple of days leading up to the collection keeping me up to speed with the process which was important to me as I was over 300 miles away in North London. I wasn't in the dealership long today but it was lovely to be greeted by a smiling face on Reception who showed me to the Lounge area and sorted me out a coffee whilst I waited for Josh' arrival as I was an hour early. Thanks again Josh and the team.......wish you guys were based in London. 😀👍

Jim North - Lloyd Carlisle Jaguar

March 2019

I went to Lloyd Volvo to look at replacing our Discovery Sport. On arrival we were introduced to Michael Hetherington one of the sales executives. I explained what I was looking for which was a V90 estate and they had one available which was a managers company car and appeared to meet my needs. I had also looked at a MB E Class estate which met my criteria from another dealership. Michael then showed me around the vehicle and explained the extras fitted to it albeit there was not much missing from the options list. A short test drive was then carried out in the car. After getting a quote I left to look at other vehicles I had shortlisted and carried out some checks overnight. The following day I again spoke with Michael and we discussed the initial offer and other options available and ultimately arrange to purchase the car have a tow bar fitted and an additional boot liner. All this with an improved deal with little fuss and no pressure. My family have been Lloyd customers for 12+ years jointly buying 8 cars and I would highly recommend them, personally I have travelled 120 each way for this purchase such is the level of service I have received.

Tom Findlay - Lloyd Carlisle Volvo

March 2019