Customer Feedback

Recently purchased a Mercedes C Class. Initially contacted them by telephone and then drove the 1 and hour hours to visit them. The car was as described and Lloyd's made me feel very welcome and relaxed upon arrival. Customer service was fantastic and the whole process was quick and easy.

Stuart Mclean - Lloyd Premium Cars Blackpool

August 2020

Lewis Clark deserves a medal. Top class professional salesman. The whole company was amazingly helpful. No pushy sales tactics. Good, honest advice, and good pricing. So much better than some of the other dealers we have seen over the last few weeks. If you are buying a Volvo then buy it here...we did!

Jim Cooper - Lloyd Carlisle Volvo

August 2020

Let me start by saying I that I have dealt with many dealerships and sales advisors. I would describe my experience with this dealership and in particular, Lauren is nothing less than perfection. Living in Leeds and especially in these strange times that you cannot have a "normal" experience and a true sales journey, I must say that I have received was first class service. From the minute I picked up the phone to the time I decide to purchase this car (which was less than 24 hours because of how Lauren dealt with my enquiry) everything was pitch-perfect. I truly believe that the entire journey was exceptional. The people in charge of this company should know that they have one perfect employee who is willing to go extra mile for their customer and I can assure you that I WILL drive 84 miles there and back again to purchase a car.

The Masih Family - Lloyd Blackpool BMW

August 2020

Excellent service. Bought a 20 plate Mini. Great car - great fun. At a time when it feels like customer service is taking a back burner, it's comforting that some companies, particularly in the motor industry, are putting that extra effort in.

Keith Wild - Lloyd Blackpool MINI

August 2020

Ian Burrows excelled throughout the whole process, from initial enquiry to the final sale. He displaying a courteous and friendly manner and added great product knowledge into the mix. I do my homework on the vehicles I buy and there was nothing Ian couldn’t answer.

Mark Buckingham - Lloyd Newcastle MINI

August 2020

In this difficult time the service the team provided was second to none - really excellent - nothing was to much trouble and Barbara kept me fully informed as to the progress as well as the problems you were experiencing which is important - everything was good as new when I picked the car up and Alan took the time to show me what had been done which I was grateful for. 5 STARS all around. Many Thanks.

Michael - Lloyd Newcastle Bodyshop

August 2020

Just popped in and asked if they had any x1s. Danny assisted me and showed me an excellent vehicle which I purchased soon after. He also gave me an excellent deal on my 640d. Highly recommend. Cheers Danny, you are a credit to Lloyd Blackpool.

Tony Skuja - Lloyd Blackpool BMW

August 2020

Brilliant place friendly staff, very professional. A special thank you to Curtis on service, great bloke.

Chester John-William - Lloyd Carlisle BMW

August 2020

Fantastic job on my M2 Competition. Will be recommending to friends.

Phil - Lloyd Newcastle Bodyshop

August 2020

Brilliant service from the whole team from start to finish. Thank you very much.

L Stuart - Lloyd Newcastle Bodyshop

August 2020

Superb service and a quality job as usual

K Ward - Lloyd Newcastle Bodyshop

August 2020

2nd time I've had a repair done and service has always been 1st class. Can't fault anything

N Todhunter - Lloyd Newcastle Bodyshop

August 2020