Customer Feedback

I am a motability customer (wpms). I have a BMW dealer literally 400yds from my front door in Durham but I was recommended Lloyd’s BMW as a family run, customer orientated dealership. I went there and wasn’t disappointed at all, nothing was a problem. I was looked after by Sarah and it was fantastic from start to finish. Everything you want from your BMW dealer and more. Friendly, efficient, professional. If you’re thinking of BMW then I highly recommend.

Lee - Lloyd Newcastle BMW

August 2020

Bought my super new MINI from Ian and Glenn who were remarkably efficient, professional and couldn’t have been any more helpful . I’m absolutely delighted with my stunning new car and would highly recommend Lloyd Newcastle !!!! Xx

Emma Brown - Lloyd Newcastle MINI

August 2020

We bought our MINI Cooper from Lloyd at Newcastle Barrack Road. The level of service was excellent and we would highly recommend this garage to anyone wanting a MINI. Our sales executive, Ian Burrows, was amazing and we can't thank him enough. Thanks Ian.

Lucy Joyce - Lloyd Newcastle MINI

August 2020

Had a look round couple weeks ago. Great customer service we had a chat to James and he looked after us from minute we walked through the door. We rang to say we would love to come back have a test drive We arrived taking care of straight away by Ross. Collected car from James Wednesday evening. Service was second to none. After care sounds amazing we have already had a call to see how we getting which I thought was lovely. Defiantly recommend. Very professional service but also really lovely staff. Thank you! Settled in to its new home nicely

Kay Everitt - Lloyd Newcastle BMW

August 2020

Recently purchased my MINI and was dealt with by Raz. I can’t recommend his service enough, he went above and beyond to make sure he found exactly what I was looking for and was very helpful and clear with all my questions. Thanks again mate👌🏼

Jack Flackett - Lloyd Blackpool MINI

August 2020

Fabulous friendly and professional staff and great service

Alisa Wood - Lloyd Carlisle MINI

July 2020

Quality team at Lloyd Carlisle, professional and friendly. Nothing is a problem to the Land Rover Team. Thank you for helping us to return to the brand. Glad to be back!

Edward Anderson - Lloyd Carlisle Land Rover

July 2020

Picked up my MINI yesterday and I am in love with it! I was dealt with by Raz who made sure that everything I was unsure of was answered and helped me from a customer point of view, rather than to get a sale which I felt other dealerships did. He went out of his way to make sure that I left with a car I was 100% happy with and I couldn’t be happier with it!!! Thanks so much!

Lia Riley - Lloyd Blackpool MINI

July 2020

A huge thank-you to Danny. He went above and beyond for us. We couldn’t recommend you enough-thanks for your excellent customer service, knowledge, advice and for finding us our new perfect purchase! See you next time!

Jen Taylor - Lloyd Blackpool BMW

July 2020

Fabulous service, amazing car and nothing was too much trouble. I would definitely recommend Lloyd Newcastle MINI. Thanks Iain for helping us throughout.

Kim Dixon - Lloyd Newcastle MINI

July 2020

Great service!

John Wilson - Lloyd Newcastle BMW

July 2020

Fantastic Service and great job done on my car, perfect. Five star service.

Paul N - Lloyd Newcastle Bodyshop

July 2020