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Customer Comment
Just bought a brand new 1 Series M Sport, when it came to pick it up at the dealership it was sat ready and waiting in the showroom. I'm very happy with the results and would highly recommend them if your thinking about purchasing a BMW.

Alexander Cooper - Lloyd Cockermouth BMW

November 2016
Customer Comment
The easiest and most pleasurable purchase of a motorcar I have ever made. Just purchased my beautiful 3 series touring M Sport from Peter Cosimini at Newcastle branch. No pressure, no hassle phone calls, no hard sell. The car was better than expected and prepared to the highest standard. I recommend Peter to any one interested in purchasing a high quality BMW. Well done Peter, Lloyd BMW should be proud to have you. A true elder statesman.

Dave Stox - Lloyd Newcastle BMW

November 2016
Customer Comment
This BMW dealer is first class Made the car purchase so easy. I live in the south east. I saw the car I wanted in Lloyd BMW Newcastle. With the exact spec I wanted. I called and spoke to Malcolm mossop. We did the deal on the phone. Got the price I wanted for my car too. My local BMW dealer didn't have the car I wanted and wasn't keen to give me the right price for mine either. I will definitely deal with Lloyd again and would recommend it. So easy. Even over the phone hundreds of miles away! Thanks very much.

Keith Cowell - Lloyd Newcastle BMW

November 2016
Customer Comment
Fantastic service from Tom and the Lloyd Newcastle service team. They sorted my i3 out in good time and kindly loaned me a car while it was being updated. Customer service was effortlessly professional. I wouldn't hesitate to recommend Lloyd to my friends and family and look forward to dealing with them again soon.

John Bolland - Lloyd Newcastle BMW

November 2016
Customer Comment
Excellent 1st class service. First time buying a BMW. All staff were excellent. James looked after us and got us an excellent deal. Wouldn't go anywhere else now.

Margaret-Anne Nairns - Lloyd Newcastle BMW

November 2016
Customer Comment
Tyre delaminated on our way from Edinburgh to London today. Arrived on the back of a low loader after the service team had left after 5pm so couldn't get a new tyre put on. Simon Burton was brilliant and allowed us to take a spare car onto London so we didn't miss a wedding tomorrow morning while our car is fixed and serviced on our return in two days. Thank you.

Andrew D Norman - Lloyd Newcastle BMW

November 2016
Customer Comment
Michelle and her team make you feel very welcome & confident about your investment. Anthony Kenny is one of, if not the best Sales Managers you could ever deal with. As a family the Shabilla's love our cars! We're now on to our 10th car! (From the sporty Z4s up to the Luxury new 2016 7 Series & everything in between) The guys could not be more attentive & helpful throughout the whole process. After sales is where many other dealerships fall short. But Lloyd knows exactly what we like and have cars already in mind, that meet our somewhat high standards. Thank you again & I'll be back to order my next toy imminently! (Loved my M135i!)

Rick Shabilla - Lloyd Newcastle BMW

November 2016
Customer Comment
Exceptional service from test drive to driving away, Highly recommended.

Tricia Anderson - Lloyd Carlisle BMW

November 2016
Customer Comment
Amazing customer service even a year after I purchased my car! Highly recommended.

Matthew Graeme Aitchison - Lloyd Carlisle BMW

November 2016
Customer Comment
Excellent service from John Shaw would highly recommend.

Freddy Williams - Lloyd Carlisle BMW

November 2016
Customer Comment
I have just purchased my third vehicle from this dealer, dealt with John Shaw on every occasion, always delivers what he promises, and great to finally meet you today in person, as all my previous purchases have been done over the phone due to the 300 mile distance. But today collected and drove back down south. Thanks again John for great customer service and making everything so seamless.

Neil Archibald - Lloyd Carlisle BMW

November 2016
Customer Comment
Excellent customer service. Very helpful at short notice. Would recommend to all.

Joe Redman - Lloyd Carlisle BMW

November 2016
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