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Customer Comment
Called in today on the way home from the lakes. Callum was very helpful with showing us around the electric mini range, explained the differences between trim levels and key features. Great first experience.

Sam Britland-Jones - Lloyd South Lakes MINI

June 2022
Customer Comment
Called to pick up my new car. Lovely helpful staff.

Diane Cargill - Lloyd Carlisle MINI

June 2022
Customer Comment
Brilliant service start to finish from Stu at Lloyd BMW. Could not fault his approach, patience and the experience he provided. Thanks Stu.

Ryan Lucas - Lloyd Newcastle BMW

June 2022
Customer Comment
Very friendly and helpful! During our holidays in Scotland a technical problem occurs on our Velar. They helped us directly by resetting some sensors without any time delay and explained us the reason in an understandable way. Thanks a lot for your help.

Christoph Gatzen - Lloyd Kelso Land Rover

June 2022
Customer Comment
First class service from staff.

Ron McCullock - Lloyd Carlisle MINI

June 2022
Customer Comment
Andy was A* from start to finish, he took the time to talk through everything with my purchase, nothing was pushed at me as a sale and I feel this level of service should be rewarded. Even the cleaner/receptionist would ask how we were and if there was anything which shows the same values are present throughout the business. I'd happily recommended and buy from Lloyd Jaguar again. Thanks, Andy.

James Bradley - Lloyd Carlisle Jaguar

June 2022
Customer Comment
Thank you so much for helping me purchase my first car, I highly recommend other people to use lloyds used motors as their service and care was 10/10. The salesman Jonny Edgar was so helpful and emailed me a video of the inside and outside of the car before I bought it. Many thanks Ariane

Ariane Grieves - Lloyd Carlisle Used Car Centre

June 2022
Customer Comment
Easy to deal with, new car purchased, superb service

Mal - Lloyd Carlisle MINI

June 2022
Customer Comment
Amazing service and detailed video from Paul Woodman, he really knows the tech on the cars inside and out. He went above and beyond with a difficult customer like me, even pulling detail techs and always did his best on all aspects. One of the best sales staff members I have ever dealt with BMW across the UK and I buy approved used every couple of years.

Has Khan - Lloyd Blackpool BMW

June 2022
Customer Comment
When something does not go your way, you expect confrontation. Instead, I was treated with respect and in such a distinctive manner, that reassured me that Customer Care is not only their priority, it is their core. 5 Stars is not enough to emphasize how great these guys are. Thanks! xXx

Isabella - Lloyd Blackpool BMW

June 2022
Customer Comment
We bought a used Mazda MX5 from Lloyd Mini Newcastle. We had great customer service from Ian Burrows, he sent me a personalised video showing the car, and was friendly and helpful when I went in for a test drive. He kept me informed throughout with how things were progressing, and followed this up the day after collection too. I was really happy with the deal and how the car was presented when we collected it. I would definitely buy again from Lloyd. We will be looking for a new BMW soon, and Lloyd’s will be where I’ll be starting my search 👏👏👏

Andrew Dawson - Lloyd Newcastle MINI

June 2022
Customer Comment
Really great service! Jonny Edgar the salesman was great. Even travelled down to handover the car after I had to cancel the initial handover at very short notice. Would recommend as no pushy sales staff, honest and very easy to deal with. So far it seems a very professional car dealership. I would recommend.

Glenn Royston - Lloyd Carlisle Used Car Centre

June 2022
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