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Customer Comment
Absolutely fantastic service from BMW Newcastle. I had the car in for a service in September when it flagged that my crankshaft pulley had badly rusted and needed replacing on my 116d. I got in contact with BMW UK as with the age of the car and mileage, didn’t think it should really have happened. They contacted BMW Newcastle where the service manager Ian said he would take a look at it. Took it in and found it was a warranty issue and replaced it through goodwill and helped with my labour charge. Sarah C from the servicing department is absolutely fantastic and helped me from start to finish and really want to thank her and BMW for all of there help. Once I look to upgrade in a few years, I’ll be certain to come to BMW Newcastle - Never had bad service and the best dealership I have ever used! Thanks again.

Chris Herrom - Lloyd Newcastle BMW

October 2020
Customer Comment
Fantastic personal service in the Newcastle branch. Always kept informed with our purchase. A big thanks to Ian. Many thanks, Martin & Karen

Martin & Karen - Lloyd Newcastle MINI

October 2020
Customer Comment
I recently purchased my new BMW M135i and received outstanding service as usual from Lloyds. Lauren Bailey was most helpful and nothing was too much trouble. She did everything she could to make my new purchase a pleasure and I would definitely recommend.

Matthew Hall - Lloyd Blackpool BMW

October 2020
Customer Comment
****EXCELLENT SERVICE**** I was heartbroken when my new car was damaged but Lloyds Colne was recommended and I couldn't be happier!! My car was given back to me like new and with a smile. Highly recommended. Rik Pickering needs a pay rise ⭐⭐⭐⭐⭐

April Louise - Lloyd Colne Bodyshop

October 2020
Customer Comment
A very professional, caring, honest and competitive company.

James Craven - Lloyd Kelso Land Rover

October 2020
Customer Comment
Lee makes sure everything you ask for in your new car is done. He's friendly and professional and I would recommend him and Lloyds to anyone :)

Sheila Anne - Lloyd Newcastle MINI

October 2020
Customer Comment
A really professional team at LLoyd BMW in Newcastle, have been buying cars for a number of years from this dealership and always a pleasure.

Yae-Joon Kim - Lloyd Newcastle BMW

October 2020
Customer Comment
Great service and friendly staff. Checked our Mini very well, price also reasonable. Thanks

Usman Ali - Lloyd Newcastle MINI

October 2020
Customer Comment
Outstanding personal service in all respects

David Brewer - Lloyd Ripon Land Rover

October 2020
Customer Comment
Friendly relaxed atmosphere, very helpful service from Simon Brown, who provided all the info l needed and not a pushy salesman

Ian Ross - Lloyd Carlisle Honda Motorcycles

October 2020
Customer Comment
Excellent customer service, could not fault my new car experience 😊👍

Janice Thompson - Lloyd Cockermouth BMW

October 2020
Customer Comment
Good bodyshop, reasonable prices and prep the cars very well!

Luke W - Lloyd Colne Bodyshop

October 2020
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