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Customer Comment
Super happy with my Audi TT, thank you! Amazing car and great value. Had looked at a few places but this was definitely the best. Really impressed with the service from Glenn, answered all my questions and was really helpful, friendly and professional. Would absolutely recommend to anyone :)

Nicole Thirwell - Lloyd Newcastle MINI

July 2018
Customer Comment
Ordered my new car yesterday and I couldn't be more thrilled with all of the help both me and my husband received from Glenn. He was so relaxed and happy to answer all of the questions that we had, we both left with a huge smile on our face thanks to the pleasant experience we had. Roll on new car day!

Sarah-Jane Smith - Lloyd Newcastle MINI

July 2018
Customer Comment
The staff here this week were fantastic! In a nightmare scenario, I broke down outside with a flat tyre (not even a BMW!) and the whole team rallied, ordered a tyre in, gave me and my daughter coffee and even a lift to and from Newcastle while it was being repaired. I am so impressed with how they dealt with it all and with no thought of profits to themselves. A huge thank you!!

Jane Mills - Lloyd Newcastle BMW

July 2018
Customer Comment
Cannot fault Lloyd BMW Newcastle. Thoroughly worthy of a 5* rating. Friendly and helpful staff no matter the occasion of your visit. My experience with this garage began when I bought my BMW Z4, recently the vehicle has been in for some repair work and the level of customer service I received from Paul the service manager was second to none. A very fair man who has the customers interests at heart. Very clear that he is customer focussed and is great at delivering a stand out service. Always kept up to date in regards to any developments with the repair so Paul really left a lasting impression of this dealership. As always when I collected my vehicle it was absolutely spotless due to the valet. Would strongly recommend buying a vehicle from this dealer as your paying into the experience as well as the vehicle itself. Should any work need doing you can be confident it will be carried out to a high standard by a service department that are extremely good at what they do.

Adam Hails - Lloyd Newcastle BMW

July 2018
Customer Comment
Can’t thank the team at Lloyd’s Newcastle enough, from the initial enquiry to the 1st class hand over... made the process of buying a new car simple and easy...

Martin Goddard - Lloyd Newcastle BMW

July 2018
Customer Comment
5-star service from the Service Team! Tom was a great help to my husband who was so stressed about a BMW light fault. Booked in the same day and the fault was fixed the next day would recommend Lloyd BMW Newcastle

Joanne Elliot - Lloyd Newcastle BMW

July 2018
Customer Comment
Great service and everybody is very friendly and helpful. Sammy was extremely helpful with our change of minis.

Alan Brown - Lloyd Carlisle MINI

July 2018
Customer Comment
Once again amazing service from Lloyd MINI in carlisle from Andrew and Paul and the technician !! Clean bill of health for “cooper” highly recommend Lloyd MINI !! Thank you again !!

Gemma Louise - Lloyd Carlisle MINI

July 2018
Customer Comment
Just picked up my brand new mini Cooper S. The service has been second to none and special thanks to Julie for her amazing help and professional service. Car is amazing too.

Kerry Doree - Lloyd Carlisle MINI

July 2018
Customer Comment
Received my mini in October and Lloyd’s have gone above and beyond both during the purchasing and in after-sales. Dropped the car in for a check this week, was given a courtesy car, a call to say it was done and they could not have done enough. Excellent service! Would highly recommend!

Sian Corinne - Lloyd Carlisle MINI

July 2018
Customer Comment
Collected my new 2 series grand tourer today. Tim was fantastic and explained everything really well, even with a hyper 9 year old asking a million questions! He made all the paperwork easy and was really helpful and friendly.

Becki Stott - Lloyd Carlisle BMW

July 2018
Customer Comment
We were extremely pleased with the bodywork repair and would like to thank all your staff for their efficiency and friendliness towards us. We would thoroughly recommend your company to others.

Ron Hammond - Lloyd Newcastle Bodyshop

June 2018
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