Lovely customer service from the staff, Richard Parker, Alex, Amanda and Ged. Went from London to collect my car that purchased online, Richard sent me a personalised video before hand. Alex helped with the handover and also arranged for Ged to collect me from the station. Amanda was very lovely at the reception and even provided me with cold drinks, biscuits and water for my 6 hour journey back home. Lovely setting of the showroom, And Alex presented my car and handover was very smooth, very good car and drive. Thank you everyone - Rahan from London
Rahan - Lloyd Cockermouth BMWJanuary 2022
A confusing situation on my behalf but handled with great expertise. Staff were brilliant and sorted the problem out.
Bryan McGee - Lloyd Newcastle MINIJanuary 2022
Lee Blades made us feel Covid safe. He was very attentive and explained all that was done including a demonstration in my car of the hand brake system. First class customer care from him!
Anonymous - Lloyd Newcastle BMWJanuary 2022
Great service and professionalism from Wayne, beyond helpful.
Graham Boyes - Lloyd Premium Cars BlackpoolJanuary 2022
Susannah Clarke - Lloyd Blackpool BMWJanuary 2022
A very relaxed and extremely professional experience, sales executive Steven was absolutely fantastic, answering all my questions and putting me at ease throughout the whole process, would definitely recommend Lloyd Volvo, 5 stars from start to finish, excellent.
Paul Nugent - Lloyd Carlisle VolvoJanuary 2022
Great to deal with and kept us very well informed. Answered any queries quickly and had great knowledge about vehicles. Highly recommended
Alan Riddet - Lloyd Carlisle KiaJanuary 2022
Customer service was amazing. 10/10. The repair is astonishing, never would have thought there was damage on my car previously. Very impressed with Lloyd motor group and now Lloyd body shop is also my go-to place in the future.
Mr Hassan - Lloyd Newcastle BodyshopJanuary 2022
Unbelievable level of customer service that you don’t see these days, especially from major dealerships. Alan, David, Tom, Danielle and the rest of the team bent over backwards. Car looks amazing thanks to everyone’s hard work. Highly, highly recommended. Thank you again!
Mr Lynnas - Lloyd Newcastle BodyshopDecember 2021
Went for recall work, all good. Some cracking cars for sale too, even electric ones if that floats your boat.
Anonymous - Lloyd Colne BMWNovember 2021
Unbelievably friendly. Sparkling showrooms. Excellent hospitality - good coffee, two biscuits and a sweet. Free WiFi. A good price on the second hand car that was purchased. 5 stars. Well done Lloyd's. Think I'll be back again, for the coffee if nothing else.
Rolf Cooley - Lloyd Cockermouth BMWNovember 2021
Excellent staff very friendly.
Peter Orr - Lloyd Newcastle BMWNovember 2021