Purchased a BMW 118d Sport last week and from my first initial telephone call which was taken by Gary to taking delivery of the car the service was excellent. I was able to get the exact specifications I wanted and Gary could not have been more helpful. Thanks also to Emma for all the information she gave me at the handover. I part exchanged a car and the whole experience was seamless and dealt with in a very professional manner. Thank you.
Janet Lewin - Lloyd Blackpool BMWSeptember 2017
Excellent service. First class dealings from Josh would recommend as he's so organised and efficient
Katrina Walker - Lloyd Carlisle JaguarSeptember 2017
Just can't fault this dealership excellent customer care from both the Sales team & the Service department to walk through the doors & be called by my Christian name by the very professional receptionists says it all Thank you
Kate Peck - Lloyd Carlisle BMWSeptember 2017
Generally speaking, car salespeople rarely receive good press, probably because most of us don’t really like the amounts of money cars cost us! In this respect, I am no exception. However, since we all feel justified in complaining when we receive poor service, I thought that I should at least balance the books when the reverse is the case. Over the past 18 months I have bought 3 cars from Lloyd Approved (Manager, Joel Lewis) and felt that I needed to write to you and tell you about my experiences as a customer. I could not have been better looked after throughout all the transactions. I received a warm and friendly reception, very helpful and accurate information, and exceptional after sales service. At no point was the service “pushy” or “obsequious”. Joel himself has been assiduous in ensuring I received the best solutions and attention, especially since there were problems with the first car I bought. After years of experience in business myself I recognise a good asset when I see one. Gavin Seed in Service was also very supportive during what was a difficult time following my first purchase. Barry Williams was patient, well informed about his product, and went the extra mile to help with all aspects of the purchase. His colleagues Craig and Justine were also very helpful. It is rare these days to feel confident that one could speak to any member of a team, and find a similarly positive approach to customer service. So, I would like to congratulate you on some really great staff of whom you can be very proud. Well done, and thank you for a good customer experience. I am a lifelong Mercedes buyer, having bought mostly from the main dealer. I have to say they do not compete!
Mrs Joe Willacy - Lloyd Lloyd Approved BlackpoolAugust 2017
Fantastic staff, especially Kimberley Hayton, Dawn & Matthew. Great experience all round. No hard sell or pressure. Loving my new Mini Betsy.
Victoria Hummersone - Lloyd South Lakes BMWAugust 2017
Massive thanks to the team at Lloyd Colne especially the salesman Sebastian, got my M2 from him and happily drove almost 300 miles to collect it, epic car and great service.
Samuel Poulton - Lloyd Colne BMWAugust 2017
Just bought an approved BMW , could not have been treated any better loved the service
Dave Markland - Lloyd Blackpool BMWAugust 2017
Excellent service. New car arrived today and it's a beaut
Jonathan Paul - Lloyd Cockermouth BMWAugust 2017
4 days ago, I was lucky to meet a group of very very helpful and competent people at Lloyd South Lakes BMW. If it was not for Garreth, Georgia and their colleagues, we would still be seeing our precious holiday time dying away in the absolut remote countryside near Ulpha, 10 miles from the next supermarket, without a car. Thank god for Lloyd South Lakes BMW existing! Full recommendation. 10 stars. To the team of Lloyd South Lakes BMW as well as everyone at the BMW service hotline - thank you. Dankeschön! I can only recommend anyone to chose a BMW - superb cars, superb service.
Anna Berlin - Lloyd South Lakes BMWAugust 2017
We have just purchased a 335d very nice car and the salesman Danny was brilliant would recommend this BMW dealership.
Ben Fearon - Lloyd Blackpool BMWAugust 2017
Brilliant service all round and especially from Josh, who really believes in what he's selling but isn't too pushy. The keyrings were a nice touch and the lemon drizzle cake was lovely. Oh and the car's great too.
Nicola Roberts - Lloyd Carlisle JaguarAugust 2017
Picked up our new Jaguar F-Pace at the weekend. Absolutely delighted with the car and the service. Special thanks to both Josh and Dan for looking after us and making the process special.
Lisa Tomlinson Savage - Lloyd Carlisle JaguarAugust 2017