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Customer Comment
My local BMW garage is at Preston Park in Stockton, and I can’t help but travel the extra distance to have my BMW serviced because of the excellent customer service you continually provide. The courtesy lift into town, the offer of coffee, so polite, all absolutely fantastic. I also own a MINI, and will be back to Lloyds when it’s due its first service.

Peter Graham - Lloyd Newcastle BMW

March 2018
Customer Comment
Many thanks for your help the car is superb and the overall experience at Lloyds was brilliant. I would have no hesitation in recommending your company to anyone.

Ian Forster - Lloyd Premium Cars Blackpool

February 2018
Customer Comment
Just wanted to drop you a note (sat in the car wash) to say thank you again for all your help over the last week or two. The car is superb and you have both made the process a pleasure.

Barry Vale - Lloyd Premium Cars Blackpool

February 2018
Customer Comment
Thank you for your help with the F Type, you have made the process a simple and pleasant one which cannot always be said when buying cars!

Barry Vale - Lloyd Premium Cars Blackpool

February 2018
Customer Comment
We love our Mercedes E350 blue tech AMG estate......... Thanks for your help and support Barry Linnell. Beautiful showroom and a good cup of coffee.

Michael and Shirley Howard - Lloyd Blackpool BMW

January 2018
Customer Comment
… thank you for everything you did for me. You have a nice relaxed style which I really appreciated.

Mike Rothwell - Lloyd Premium Cars Blackpool

December 2017
Customer Comment
I am writing this as a note of appreciation for the outstanding experience the service department provided during my recent visit...Faced with the problem of a vehicle which I knew had a problem with but my two local dealerships could not provide any resolve....I would recommend the service department from Ripon Land Rover to any member of my family and public regardless of the distance required of travel…you have far exceeded expectations and provided a fantastic customer service in every sense of the word. Knowledgeable, trained and skilled staff. A great service makes me as customer feel that you care about developing a long-term relationship that means more than just a service or another punter approach.

James Clark - Lloyd Ripon Land Rover

November 2017
Customer Comment
I just wanted to jot down how pleased I have been with the service I’ve received from you guys and in particular the fact that nothing has been too much for you! Some may have put up a fight re fitting a camera at their expense however, not you guys and one step further, the offers to collect the car from my house / lend me a car while mine was being fixed, just brilliant… Thanks again guys and thanks for cleaning it also! I’m now looking for something else wrong as it was filthy after just 2 weeks so I’ll be back mid-December!!!! If you ever need any recommendations or “customer experience” publicity, please look my way! I will certainly be telling my friends etc how you have been!

David Maude - Lloyd Premium Cars Blackpool

November 2017
Customer Comment
Would like to say a massive thank you for all the help and amazing service I received from Lewis at Honda Carlisle he went above and beyond what would normally be expected and supported me through the entire process of getting the car I wanted. Lewis is a credit to the team at Honda and was amazing with myself and my daughter who bought her car two weeks prior to myself. Once again massive thanks and would recommend you to anyone looking for a new car

Louise Burns - Lloyd Carlisle Honda

November 2017
Customer Comment
" Long Distance " relationships DO work ! We are up here in Bonnie Scotland and we thought we had a problem with my son's new car. But, thanks to Gavin, Joel, Chris and the team - there wasn't a problem but a solution ! I have been in the Front-of-House hospitality business for 17 years and know just what hard work it takes to facilitate success. Well, that's just what happened. These guys should write a business training module on how to work with customers. I just cannot thank them enough. Needless to say, more than happy to recommend to anyone.

Alan Gadsby-Turner - Lloyd Premium Cars Blackpool

October 2017
Customer Comment
Special mention to Danny and Rossi. Today we collected our X3, first class service from these two guys. I would advise my friends to visit BMW for a purchase.Also we had nice complimentary coffee and cake .The handover was very professional

Mark F H Rae - Lloyd Blackpool BMW

October 2017
Customer Comment
Excellent service from Jake, nothing too much trouble, we were there 2 1/2 hrs, asking lots of questions,he was so patient and helpful along with other staff, so friendly and helpful

Beverley Ann Prescott - Lloyd Blackpool MINI

October 2017
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