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Customer Comment
Very helpful.

Lindsay Tosh - Lloyd Carlisle Kia

November 2021
Customer Comment
I was very impressed with the service from start to finish. Following my initial enquiry I received a personalised video presentation of the vehicle that I was interested in and then a follow-up phone call from Colin McKenzie. When we attended for a test drive, Colin explained everything about the vehicle and explained what would happen regarding the proposed purchase of my vehicle. Following the test drive I was more than happy with the eventual outcome regarding the purchase of my vehicle and subsequently decided to go ahead and purchase my Kia. Colin kept me fully updated throughout the whole process and was very knowledgeable and able to answer all my queries. He explained everything to me regarding the paperwork and other features / add-ons which were available to me but without being overly "pushy" which I appreciated. I would have absolutely no problem in recommending Lloyd Kia Carlisle based on the experience I had with Colin McKenzie.

Melville Jefferson - Lloyd Carlisle Kia

November 2021
Customer Comment
Great handover of new vehicle.

Roy Swarbrick - Lloyd South Lakes BMW

November 2021
Customer Comment
It's a BMW wonderland great staff and the cars are amazing.

Anonymous - Lloyd Blackpool BMW

November 2021
Customer Comment
Purchased an Approved Used vehicle from here. Fantastic service from Anthony the salesman! Very helpful, Polite and knowledgeable. Couldn’t fault the service provided and made a great experience for myself.

Lewis Eagle - Lloyd Newcastle BMW

November 2021
Customer Comment
Oh Wow! Thank you so much for my beautiful car, BMW Cockermouth! I made a 360 mile - 12 hour - round trip to collect my BMW 6 Series GT. My long wet journey was most definitely worthwhile. I absolutely love my car! Thank you. The warm friendly welcome, attention to detail and customer service was all amazing. Even the coffee was good! Alex, Richard and the receptionist Lindsay were all truly amazing and great to deal with. It has been a lovely experience. I would Definitely recommend BMW Cockermouth to anyone. Just wanted to say A BIG THANK YOU! 5 stars and smiles all round. ⭐️ 😊

Nita Mistry - Lloyd Cockermouth BMW

November 2021
Customer Comment
I am a first time customer at Lloyd's Volvo Carlisle. My new car was bought over the phone! I found the whole experience both friendly and professional. They were straightforward to do business with - no pushy sales tactics used here. Special thanks to Mike Hetherington for sorting out my cherished transfer making it a smooth swap from my old vehicle to the new one and a delivering great handover experience. Mike even picked me up from the station as I travelled from Newcastle to collect the vehicle! I will be getting my vehicle serviced here as I have read many positive reviews from other customers who have done the same. Thanks again to the team at Lloyd's Volvo Carlisle. Highly recommended 🙂👍

John Grant - Lloyd Carlisle Volvo

November 2021
Customer Comment
Car was returned for remedial work, Lloyds kept their word & my car was collected, I had updates from a polite member of staff called Danielle, the car was returned by a polite young man (sorry I forgot your name!) Thank you, much appreciated.

Mol Gee - Lloyd Newcastle Bodyshop

November 2021
Customer Comment
Chris in parts so helpful.

Mike Hamer - Lloyd Blackpool BMW

November 2021
Customer Comment
Have recently purchased a car from Lloyd BMW in Blackpool. Really happy with the service throughout. Would like to give a special shout out to Paul Smith who looked after me during the whole process - very friendly, helpful, knowledgeable and great attention to detail. Thank You!

Liam Herrador - Lloyd Blackpool BMW

November 2021
Customer Comment
Just picked my new MINI, Rachael was fantastic nothing was any problem thanks very much.

Keith Rothery - Lloyd Cockermouth MINI

November 2021
Customer Comment
I have just purchased a Land Rover Evoque from Lloyd Land Rover Ripon. The car is amazing but the service I received from Egzon at that branch was extraordinary. This is not my first Land Rover I've bought. I've had an Evoque for 5 years and I was trying to part exchange. Over the 5-years I have had my Evoque I have always gone into Land Rover with any problems, issues or servicing but I have never come across somebody who is so dedicated and understands customer’s needs. Egzon’s service was the definition of above and beyond, he is a true asset to Land Rover and your company. A truly recommended and easy experience.

Ishmael Blair - Lloyd Ripon Land Rover

November 2021
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