Customer Feedback

Can’t thank the team at Lloyd’s Newcastle enough, from the initial enquiry to the 1st class hand over... made the process of buying a new car simple and easy...

Martin Goddard - Lloyd Newcastle BMW

July 2018

5-star service from the Service Team! Tom was a great help to my husband who was so stressed about a BMW light fault. Booked in the same day and the fault was fixed the next day would recommend Lloyd BMW Newcastle

Joanne Elliot - Lloyd Newcastle BMW

July 2018

Great service and everybody is very friendly and helpful. Sammy was extremely helpful with our change of minis.

Alan Brown - Lloyd Carlisle MINI

July 2018

Once again amazing service from Lloyd MINI in carlisle from Andrew and Paul and the technician !! Clean bill of health for “cooper” highly recommend Lloyd MINI !! Thank you again !!

Gemma Louise - Lloyd Carlisle MINI

July 2018

Just picked up my brand new mini Cooper S. The service has been second to none and special thanks to Julie for her amazing help and professional service. Car is amazing too.

Kerry Doree - Lloyd Carlisle MINI

July 2018

Received my mini in October and Lloyd’s have gone above and beyond both during the purchasing and in after-sales. Dropped the car in for a check this week, was given a courtesy car, a call to say it was done and they could not have done enough. Excellent service! Would highly recommend!

Sian Corinne - Lloyd Carlisle MINI

July 2018

Collected my new 2 series grand tourer today. Tim was fantastic and explained everything really well, even with a hyper 9 year old asking a million questions! He made all the paperwork easy and was really helpful and friendly.

Becki Stott - Lloyd Carlisle BMW

July 2018

We were extremely pleased with the bodywork repair and would like to thank all your staff for their efficiency and friendliness towards us. We would thoroughly recommend your company to others.

Ron Hammond - Lloyd Newcastle Bodyshop

June 2018

I am very happy with the repair work carried out by Lloyds Bodyshop. The staff were very courteous and my car was returned within the estimated time frame. I am grateful for the courtesy car although with no key ignition and other more modern technology it was very different to my car and took time to adapt to. i was pleased there was a car manual in the glove compartment.

Heather Masters - Lloyd Newcastle Bodyshop

June 2018

I would like to thank you all at Lloyd for doing a fantastic job on my car very professional from start to finish. I had to get another 2 estimates for the work for the 3rd party BUT I was only going to give the work to yourselves. Special thanks to Danielle, Barbara and Alan very friendly and helpful! Thanks again!

Trevor Smith - Lloyd Newcastle Bodyshop

June 2018

Thanks again for looking after my pride and joy. I know it will always be in safe hands when I bring it to your premises. The whole experience from drop off to collection is always superb and your attention to detail is second to none. Please feel free to share this with all your staff as they are undoubtedly a credit to your business.

Greg Harm - Lloyd Newcastle Bodyshop

June 2018

Very happy with the service we received. Everyone was courteous and professional. The repairs were first class. Car is now better than new. We thank everyone for the work they carried out. But most of all for their consideration to us.

Mary and Alan Thompson - Lloyd Newcastle Bodyshop

June 2018