Customer Feedback

Excellent service. First class dealings from Josh would recommend as he's so organised and efficient

Katrina Walker - Lloyd Carlisle Jaguar

September 2017

Just can't fault this dealership excellent customer care from both the Sales team & the Service department to walk through the doors & be called by my Christian name by the very professional receptionists says it all Thank you

Kate Peck - Lloyd Carlisle BMW

September 2017

Generally speaking, car salespeople rarely receive good press, probably because most of us don’t really like the amounts of money cars cost us! In this respect, I am no exception. However, since we all feel justified in complaining when we receive poor service, I thought that I should at least balance the books when the reverse is the case. Over the past 18 months I have bought 3 cars from Lloyd Approved (Manager, Joel Lewis) and felt that I needed to write to you and tell you about my experiences as a customer. I could not have been better looked after throughout all the transactions. I received a warm and friendly reception, very helpful and accurate information, and exceptional after sales service. At no point was the service “pushy” or “obsequious”. Joel himself has been assiduous in ensuring I received the best solutions and attention, especially since there were problems with the first car I bought. After years of experience in business myself I recognise a good asset when I see one. Gavin Seed in Service was also very supportive during what was a difficult time following my first purchase. Barry Williams was patient, well informed about his product, and went the extra mile to help with all aspects of the purchase. His colleagues Craig and Justine were also very helpful. It is rare these days to feel confident that one could speak to any member of a team, and find a similarly positive approach to customer service. So, I would like to congratulate you on some really great staff of whom you can be very proud. Well done, and thank you for a good customer experience. I am a lifelong Mercedes buyer, having bought mostly from the main dealer. I have to say they do not compete!

Mrs Joe Willacy - Lloyd Premium Cars Blackpool

August 2017

Fantastic staff, especially Kimberley Hayton, Dawn & Matthew. Great experience all round. No hard sell or pressure. Loving my new Mini Betsy.

Victoria Hummersone - Lloyd South Lakes BMW

August 2017

Massive thanks to the team at Lloyd Colne especially the salesman Sebastian, got my M2 from him and happily drove almost 300 miles to collect it, epic car and great service.

Samuel Poulton - Lloyd Colne BMW

August 2017

Just bought an approved BMW , could not have been treated any better loved the service

Dave Markland - Lloyd Blackpool BMW

August 2017

Excellent service. New car arrived today and it's a beaut

Jonathan Paul - Lloyd Cockermouth BMW

August 2017

4 days ago, I was lucky to meet a group of very very helpful and competent people at Lloyd South Lakes BMW. If it was not for Garreth, Georgia and their colleagues, we would still be seeing our precious holiday time dying away in the absolut remote countryside near Ulpha, 10 miles from the next supermarket, without a car. Thank god for Lloyd South Lakes BMW existing! Full recommendation. 10 stars. To the team of Lloyd South Lakes BMW as well as everyone at the BMW service hotline - thank you. Dankeschön! I can only recommend anyone to chose a BMW - superb cars, superb service.

Anna Berlin - Lloyd South Lakes BMW

August 2017

We have just purchased a 335d very nice car and the salesman Danny was brilliant would recommend this BMW dealership.

Ben Fearon - Lloyd Blackpool BMW

August 2017

Brilliant service all round and especially from Josh, who really believes in what he's selling but isn't too pushy. The keyrings were a nice touch and the lemon drizzle cake was lovely. Oh and the car's great too.

Nicola Roberts - Lloyd Carlisle Jaguar

August 2017

Picked up our new Jaguar F-Pace at the weekend. Absolutely delighted with the car and the service. Special thanks to both Josh and Dan for looking after us and making the process special.

Lisa Tomlinson Savage - Lloyd Carlisle Jaguar

August 2017

Great service and Andy looked after me well. My new bike was ready in a couple of days. Many thanks.

Mike Robertson - Lloyd Carlisle Honda Bikes

July 2017