Helpful, friendly, professional from start to finish
Mike Coombs - Lloyd Blackpool BMWJuly 2018
Absolutely awesome staff very friendly and helpful. Very pleasant.
Pauline Gibbs - Lloyd Blackpool BMWJuly 2018
Russell Williams - Lloyd Blackpool BMWJuly 2018
Always 5 star service
Justin - Lloyd Blackpool BMWJuly 2018
A great friendly place. The staff are so helpful and such a nice clean place.
Lee Sherrington - Lloyd Blackpool BMWJuly 2018
Best Volvo garage in the north of England/Scotland. After 3 failed attempts to repair an engine fault at another dealer these boys did it in 6 hours. Its a shame you have to travel 160 mile mind to find this service but the results are Fantastic service, Volvo need to take a closer look at this place and take note so at the dealer conferences they can demonstrate to the rest how to operate a 5 star operation.
Matthew Kaye - Lloyd Carlisle VolvoJuly 2018
Super happy with my Audi TT, thank you! Amazing car and great value. Had looked at a few places but this was definitely the best. Really impressed with the service from Glenn, answered all my questions and was really helpful, friendly and professional. Would absolutely recommend to anyone :)
Nicole Thirwell - Lloyd Newcastle MINIJuly 2018
Ordered my new car yesterday and I couldn't be more thrilled with all of the help both me and my husband received from Glenn. He was so relaxed and happy to answer all of the questions that we had, we both left with a huge smile on our face thanks to the pleasant experience we had. Roll on new car day!
Sarah-Jane Smith - Lloyd Newcastle MINIJuly 2018
The staff here this week were fantastic! In a nightmare scenario, I broke down outside with a flat tyre (not even a BMW!) and the whole team rallied, ordered a tyre in, gave me and my daughter coffee and even a lift to and from Newcastle while it was being repaired. I am so impressed with how they dealt with it all and with no thought of profits to themselves. A huge thank you!!
Jane Mills - Lloyd Newcastle BMWJuly 2018
Cannot fault Lloyd BMW Newcastle. Thoroughly worthy of a 5* rating. Friendly and helpful staff no matter the occasion of your visit. My experience with this garage began when I bought my BMW Z4, recently the vehicle has been in for some repair work and the level of customer service I received from Paul the service manager was second to none. A very fair man who has the customers interests at heart. Very clear that he is customer focussed and is great at delivering a stand out service. Always kept up to date in regards to any developments with the repair so Paul really left a lasting impression of this dealership. As always when I collected my vehicle it was absolutely spotless due to the valet. Would strongly recommend buying a vehicle from this dealer as your paying into the experience as well as the vehicle itself. Should any work need doing you can be confident it will be carried out to a high standard by a service department that are extremely good at what they do.
Adam Hails - Lloyd Newcastle BMWJuly 2018
Can’t thank the team at Lloyd’s Newcastle enough, from the initial enquiry to the 1st class hand over... made the process of buying a new car simple and easy...
Martin Goddard - Lloyd Newcastle BMWJuly 2018
5-star service from the Service Team! Tom was a great help to my husband who was so stressed about a BMW light fault. Booked in the same day and the fault was fixed the next day would recommend Lloyd BMW Newcastle
Joanne Elliot - Lloyd Newcastle BMWJuly 2018