Customer Feedback

Customer service is excellent

Jacqui Burns - Lloyd Blackpool BMW

September 2020

Friendly and knowledgeable

Dawn Clare - Lloyd Cockermouth MINI

September 2020

I received great service from Glenn when I first joined the Mini family a couple of years ago and then again from Ian for my second Mini which I just collected yesterday. Always very accommodating and made sure everything was arranged smoothly, I knew I just had to turn up whenever I was needed and that’s very reassuring for what could be quite a daunting experience when buying a car. Thank you to Lloyd Newcastle and I’ll certainly be enjoying the new car!

Natsuko Shiraiso - Lloyd Newcastle MINI

September 2020

Just got my new car from Craig at Lloyd’s. Fantastic service, He made me feel so comfortable, didn’t rush into anything, just let me go at my own pace. He was so helpful from start to finish, I would recommend Lloyd’s, Its been the best service I’ve ever had getting a car. I absolutely love my new car, it looks and drives like a million pounds..... Thanks Craig..👍🥰

Jan Fontana - Lloyd Carlisle Used Car Centre

September 2020

Huge thanks to Si and the team at Lloyd Honda! Helped my son purchase his first motorbike yesterday and they couldn’t have been more supportive - from the bike to the clothing they were brilliant! Thanks again 👍

Sally Ford - Lloyd Carlisle Honda Motorcycles

September 2020

Just picked up my new Mini. Very good service throughout from Ian, from first initial contact as we wandered around the cars, to sending me a video of the car to show family and friends, and to a seamless handover. Would definitely recommend Lloyd Newcastle 👍

Ann Winch - Lloyd Newcastle MINI

September 2020

We’ve recently collected our Mini Clubman from Lloyd’s in Blackpool. Raz and the team looked after us really well, great atmosphere, professional customer service. Thank you so much for going the extra TEN miles to ensure we get the car that suits our needs. Absolutely love the car, it was a fab experience and we are very grateful for all the extra help and advice we received. All the best guys!

Julia Gray - Lloyd Blackpool MINI

September 2020

Very friendly, not pushy like a lot of places. Helpful, really helped me with my purchase in these more than difficult times. Danny Greaves is the nicest car sales executive I have ever met, honestly. He even rang me after I had purchased the car to check I was ok and learning to handle it. After all was said and done, Danny invited me to 'pop in' for a coffee any time I was in the area, All in all, Danny made this a very pleasant experience, his calm manner removed any doubts and anxieties I had. Thanks, Danny and very kind regards to all the staff at LLoyd's BMW Blackpool.

Ian Huntington - Lloyd Blackpool BMW

September 2020

Just picked my new car today, best service from Danny Greaves Thank you 😊

Melis Redjebova - Lloyd Blackpool BMW

September 2020

Couldn’t be happier with the customer service I have received once again at Lloyd Kia, Carlisle. The sales staff are really approachable and knowledgeable about the vehicles on offer, both new and used. The salesperson I deal with is very professional and efficient yet also very friendly. We have agreed on a collection date for my new car and I do not doubt that it will be ready when promised. Like everything at the moment things are a little different in the showroom due to Covid 19, but the experience was still enjoyable and relaxed. It was evident that the staff were all adhering to the Covid 19 safety measures. Even the main areas of the car had been protected for the test drive e.g plastic wrap around the steering wheel and seats. Basically, if it could be safely covered, it was. I even spotted the car keys being taken off and cleaned as soon as I handed them back! I can’t wait to pick up my Kia next week and when it’s time to change the car again I will be going straight back to Lloyd Kia.

Rachael Osliff - Lloyd Carlisle Kia Honda

September 2020

Great service from Lloyd Mini. I would like to thank Atlanta for all her help and patience.

Rachel Caldicott - Lloyd Newcastle MINI

September 2020

Absolutely fantastic. Picked up my MINI Cooper S today and couldn't be happier with the service I received. My beautiful car was inside, everything was explained to me, and to top off the great service, a full tank of fuel! Ian has been great keeping me informed of delivery dates and everything I needed to know. Can't recommend enough!

Kim Wilkes - Lloyd Newcastle MINI

September 2020