Customer Feedback

Fantastic Customer service from Cleaner to Sales, Wonderful coffee and cakes whilst you wait, Large selection of Good clean cars. Very good one way system but could do with a few more Customer only parking spaces but I know tight on space for a City centre location. You go in with a Smile and you come out with a bigger one knowing that you drive a BMW . A1 every time

Rupert Loseby - Lloyd Newcastle BMW

April 2019

Fantastic Dealership! Iv dealt with Carl Palmer with two cars now and I couldn't have asked for better service from him or the wider team. Great deals and always well looked after while on site.

David Green - Lloyd Newcastle BMW

April 2019

Tim dealt with our purchase of the M2 Competition, he’s been so helpful, great sales man along with all the other staff, highly delighted with all the carbon fibre we got added, good job done, so happy 👍🏼

Lesley Greene - Lloyd Carlisle BMW

April 2019

Lifted my new bike today from beginning to the end total professional friendly service nothing was a bother to any of the staff. Thanks, guys

Jackie Rae - Lloyd Carlisle Land Rover

April 2019

Excellent, the best service we have had when buying a car from a main dealer.

Linda Wilson - Lloyd Colne BMW

April 2019

Recently got a used mini from Ian, great service very friendly and professional. Would highly recommend.

Lee Jaffray - Lloyd Newcastle MINI

April 2019

Brilliant!! Got the mini I wanted 😁 Felt relaxed & a valued customer! You won’t be disappointed 👍

Cheryl Steele - Lloyd Blackpool MINI

April 2019

Got my Cooper S 2 weeks ago from Craig at Lloyd Carlisle and I absolutely love it! I was very picky about what I wanted but he went above and beyond to get me the car/deal I was hoping for! Also, great after sales care: if you’ve got a problem, then they are more than happy to sort it for you!! THANK YOU !!

Katie Hullock - Lloyd Carlisle MINI

April 2019

Just had my annual mot and service. service was perfect, from booking in at reception to return.

John Buckley - Lloyd Blackpool BMW

April 2019

Can not commend James Griffith's enough :) Fantastic salesman who really looked after us when we brought a car from this dealership. Kind, informative, courteous and patient 10/10 on customer service. Thank You 😁

Tricia Smith - Lloyd Carlisle Honda

April 2019

Ian at Lloyd Mini Newcastle was fantastic!! He was so patient with me, answered all my questions and made the whole experience so easy and enjoyable. I would highly recommend going here for a new car plus all staff are so friendly. Ian went above and beyond expectations and found me my perfect car with an excellent deal. Very happy :-)

Aimee Henderson - Lloyd Newcastle MINI

April 2019

Received the best service from Ian at Lloyd Mini Newcastle. He found me my perfect car with an amazing deal! Highly recommend. Everyone was so friendly and really went above expectations for me . 5****

Pamela Henderson - Lloyd Newcastle MINI

April 2019