Customer Feedback

Brilliant service, wonderful people to deal with

Celal Aydin - Lloyd Cockermouth BMW

November 2020

Lovely staff, service, Car!

Ash Gaur - Lloyd Blackpool MINI

November 2020

Recently bought a car from Lloyd Used Car Centre and the service that I received throughout the entire process from Craig Crosbie was absolutely second to none. Craig was helpful, knowledgeable and great at keeping in touch during and after the sale. At no time did I feel pushed or rushed to make a decision. Craig is a fantastic salesman and I highly recommend. Very happy with my purchase!

Emily Bacon - Lloyd Carlisle Used Car Centre

November 2020

Excellent service from start to finish. Salesman Martin was a pleasure to do business with, not at all pushy, and keen to answer all my questions honestly and confidently. We had not intended to buy a car on the day we visited but everything fell into place and we felt confident to go ahead and are now enjoying our new vehicle. Thank you Martin. Would certainly recommend Lloyds.

Trevor Wright - Lloyd Carlisle Used Car Centre

November 2020

Just collected our very shiny and beautiful Kia Sportage today from Lloyd Kia! Honestly cannot recommend them enough. Outstanding customer service! We used their click and collect service and I’ll be honest, I was a little sceptical how this could work for buying a car, how we could view/test drive in these difficult times. But having found one we liked and clicked to collect it on the website, our salesman Barry was in contact, sending us a fabulous video of the car, a full comprehensive view in a very professional and helpful way! Showing us all aspects of the car and all the features we could look forward to using. We spoke to Barry and he talked through all our options for buying, he was really knowledgeable and explained what could be the best option for us, he was very patient with all our questions which I found so reassuring, despite not being able to see the car in person, I really felt we got an incredible level of service, and it was just as good as if we’d been in the showroom. Having gotten all the finance agreed ( which only took a couple of hours) and Kia taking our old car in part exchange, Barry was back on the phone to say we could collect. He went through all their COVID measures and how the handover would be done to ensure everyone was kept safe. The whole process was so smooth and quick and most of all safe. Our car is immaculate and the kids love it. I would recommend anyone not sure about looking at cars during this time to choose the click and collect service! Could not fault the service we received and our Salesman Barry was fantastic. Thanks Lloyd Kia!

Rachael Smith Holliday - Lloyd Carlisle Kia

November 2020

Traded in my cb125r which I also purchased here for a CBR650R and couldn't have been happier with the service. Andy made the experience quick, easy and was a pleasure to deal with. Many thanks and see you again in 3 -4 yrs when its time to trade up again.

Bertie Bassett - Lloyd Carlisle Honda Motorcycles

November 2020

really can't thank the team here enough, from my initial phone call to the service and repair carried out on my car. I felt reassured and informed at every stage, no smoke and mirrors, just good service and a good job. lovely friendly front of house staff too. Thank you all.

Hayley Stevenson - Lloyd Blackpool BMW

November 2020

Got a great deal from Danny Greaves and proper old-school customer service. Danny went out of his way at every turn to ensure a painfree delivery of my car and I am now the proud owner of a pristine 118D. Fair dues Danny, a bottle of bubbly on its way to greet a better year! Thanks again.

Des Shaw - Lloyd Blackpool BMW

November 2020

I couldn't be happier with my new Kia Sportage. The customer service I received from start to finish was 1st class.

Sandra Addison - Lloyd Carlisle Kia

November 2020

Craig Crosbie was very helpful, friendly and efficient from the start to the finish of the purchase of my car. The pre and post after-sales service are second to none. Would definitely recommend buying a new/used car from them and will be using them in the future.

Jules Paula Hodgson - Lloyd Carlisle Used Car Centre

November 2020

Had the pleasure of dealing with Craig Crosbie whilst purchasing my new car from him. He was very accommodating to my needs with my new purchase (before and after). Highly recommended.

Andrew Richardson - Lloyd Carlisle Used Car Centre

November 2020

Danny from Lloyd’s in Blackpool provided exemplary service throughout. He made both myself and Jonathan feel comfortable and confident that we had chosen the best dealership to purchase a new car from. The vehicle was then brought to us from Newcastle and we couldn’t be happier with the result! Thank you Danny and everyone at Lloyd Blackpool BMW. No doubt we will return again in the future.

Sara-Louise Dobson - Lloyd Blackpool BMW

November 2020