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Customer Comment
Fantastic team at lloyds, they go above and beyond any other garage I've dealt with in the past. Very friendly, helpful, would highly recommend x

Julie Alderson - Lloyd Cockermouth BMW

February 2017
Customer Comment
Bought a stunning used Audi TT and can honestly say it was the best car buying experience I've ever had. A massive thank you to Craig who is a credit to the dealership - we were 160 miles away so couldn't test drive it but Craig sent us a very detailed video showing us around the car and kept us informed all the way through the transaction. The customer service from when we arrived to when we left was exceptional and I'd definitely buy from them again (even though we're so far away). Thank you Craig - you were brilliant

Tina Meigh - Lloyd Cockermouth MINI

February 2017
Customer Comment
I cannot recommend them highly enough!! Fantastic customer service before, during and after the car sale! A huge thankyou to Lee, Afzol, Darren and the team! xXx

Marie Pearson - Lloyd Carlisle Honda

February 2017
Customer Comment
Absolutely delighted with my new Mini, thanks so much to James for all his help, he is a credit to the company! See you in a few years for my next one.

Rachel Wilcock - Lloyd Cockermouth MINI

February 2017
Customer Comment
Just wanted to say well done to the friendly and professional service I've received on my visits to your service department in the last couple of weeks. I think service departments can come in for for some criticism but only because you're telling people things they don't want to hear and spend money on. For me, one was a routine service and one was a warranty repair that had been spotted and highlighted to me. Many thanks and keep up the good work.

Stephen Drake - Lloyd Colne BMW

February 2017
Customer Comment
First time here buying my second ever car. Lee Baines the salesman was extremely helpful and knowledgeable in helping me. He got the car for me I wanted and was sorted very quick. Picked it up yesterday and couldn't be happier! I will be sure to be back in the future.

Harry Talbot - Lloyd Blackpool BMW

January 2017
Customer Comment
First class customer service during my experience of Lloyd Blackpool. Having a seized brake calliper en route to a Christmas pantomime on the 22nd Dec, meant I rolled a smoking X5 onto the forecourt at 12:30, and by 1:00pm I was on my way with all the children transferred to a courtesy car. We made the show, the curtain raising at 1:30pm. Sam in service even charged my mobile phone whilst booking me in...it was one of those days! We collected the vehicle the next day, repaired and valeted. I'm still in amazement of their attitude towards customer care literally days before the Christmas break. I wouldn't hesitate in recommending this dealership.

Ritchie Thornton - Lloyd Blackpool BMW

January 2017
Customer Comment
Been coming here since I bought my first BMW IN 2008. Service team, sales and reception are always a pleasure to deal with. A benchmark in customer service. Look forward to dealing with you for the next 9 years too!

Matt Tay - Lloyd South Lakes BMW

January 2017
Customer Comment
I have dealt with Bateman and now Lloyd South Lakes for 20yrs, I was sceptical after the takeover by Lloyds but the service and attention to detail remains exemplary. I have 'attempted' to use other dealers/brands but none come anywhere near. Cannot recommend their service highly enough.......1st class.

Greg Duncan - Lloyd South Lakes BMW

January 2017
Customer Comment
Routine service. They said it would take an hour and a half and it did. Free wifi and coffee etc. All a very good experience. Friendly and helpful staff. I drive past other dealers to go here for this reason.

Simon Place - Lloyd South Lakes BMW

December 2016
Customer Comment
Honestly one of the best car dealerships around here, I'm in love with my new Mini Cooper it's an absolute dream to drive after having not the best customer experience in the past with A previous dealership, craig totally restored my faith when buying this car. Kept me up to date with everything, didn't fob me off, told me exactly everything to do with the car, their customer service is second to none. Totally looked after me. Will be buying again in the future at the end of my term - wouldn't want to buy elsewhere now!!! Thanks so much to craig and the mini team.

Natalie Suzanne - Lloyd Cockermouth MINI

December 2016
Customer Comment
Bought a mini coupe couple of weeks ago absolutely delighted with it. The service I have received from Raz has been excellent. I highly recommend this dealership.

Allan Wright - Lloyd Blackpool MINI

December 2016
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