Customer Feedback

I have bought and sold cars for over 40 years and buying a used jaguar from Lloyds was the best experience I have ever had. Thank you Cameron Tyler for your patience you needed it with me could not have asked for better.

John Eggleton - Lloyd Carlisle Jaguar

May 2021

We haven't bought a car from Lloyd Kia before until last week, it couldn't have been easier thanks to the help from Barry Bowman who we bought this car through. Thank you.

Allan Paterson - Lloyd Carlisle Kia

May 2021

Excellent service and price

Malcolm Stirland - Lloyd Carlisle BMW

May 2021

It was an absolute pleasure dealing with Lloyds South Lakes. I was made to feel like a valued customer, no pushy sales or trying to get the balance before month end like some companies I've dealt with. Together, John Bond, Jonathan Jeffrey and Karen Mason made the entire process very smooth and enjoyable. Requests for documents were sent over very quickly, emails responded to swiftly and the car itself was absolutely immaculate. This is how it should be done in case anyone is in doubt. I've dealt with many companies in my time and this one goes over and above. I will be returning when it's time for my next car, thank you.

Anonymous - Lloyd South Lakes BMW

May 2021

Thought I would wait till my car purchased from Lloyd Land Rover Kelso had done 500 miles before posting my review. Firstly personal thanks to Paul Hutchinson who couldn't be more helpful sending me videos of the vehicle, anything I needed he was super informative on the phone and email. This is the first time I have purchased online without inspecting the vehicle myself. The 12 month warranty works I had to make a claim the car flagged up an issue, again they couldn't have done more to get this solved quickly which they did and the warranty company. Overall I'm very happy and love the car, keep up the customer service levels.

Mark - Lloyd Kelso Land Rover

May 2021

Recently moved to the area and first time using Lloyd's. BMW needed a service and had a misfire which was quickly diagnosed and rectified. Very happy with the service. Thank you to Lois Turnbull.

Amanda McDonnell - Lloyd Newcastle BMW

May 2021

Very efficient staff. Following Covid safe rules. Kept me informed at all stages of my Car MOT and service. Thank you staff

Ilyas Saleem - Lloyd Newcastle BMW

May 2021

Very professional service in terms of buying a car. Will recommend the dealer.

Krzysztof Żakowicz - Lloyd Carlisle Kia

May 2021

Easily accessible. One way socially distanced system in place. Quick and efficient with minimal waiting.

Pete - Lloyd Carlisle Volvo

May 2021

My first visit made today to what is a seriously impressive facility.

Ian Ferguson - Lloyd Carlisle BMW

May 2021

Had the best experience at Lloyd BMW Carlisle You need to go and see Peter Breen if you want a new car amazing service and top notch management from Paul. Can’t thank them enough for sorting me with a new M340i.

Scott Wilson - Lloyd Carlisle BMW

May 2021

Couldn’t fault anything with the process of buying the car using click and connect. Everything went smoothly and professionally with care and attention at all times. Thanks to Jamie.

David Brophy - Lloyd Carlisle Kia

May 2021