Frequently Asked Questions
The unfortunate event of an accident is not something we are all prepared for, so if you find yourself in this position and left felt uncertain on what to do next, read our list of frequently asked questions below.
Frequently Asked Questions
No, you do not. It is your legal right to choose where your vehicle is repaired, after all, it is your car. Some insurance companies may advise a non-approved repair centre, by insisting your vehicle is brought to a manufacturer-approved centre, you protect any warranties. Your preferred choice should always be manufacturer-approved NOT insurance approved.
In most cases, your excess is paid when you collect your car.
Yes. We do repairs on any make and any model.
How long do repairs take?
Yes we can. We have a collection and delivery service available subject to advance booking.
Yes, at Lloyd Bodyshop we will only use genuine manufacturer’s parts in the repair of your car. Across our five sites we are an approved repairer for:
- BMW
- MINI
- Land Rover
- Jaguar
- Kia
- Volvo
- Porsche
- Mercedes
- Bentley
If your vehicle is repaired by a bodyshop that has been approved for that manufacturer, your warranty remains intact.
Will you be able to match the colour of my car?
Yes, we will supply you with a courtesy car for the duration of your repairs. (Subject to availability and status).
Yes, we will wash and vacuum your vehicle after it has been in our workshop to ensure it looks its very best on collection.
Yes, each repair we complete carries a Lloyd Bodyshop Lifetime Guarantee of Repairs. Please see above for more information.
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Customer reviews
No one expects an accident or damage to their vehicle, so if you find yourself in this position and left felt uncertain on what to do next, read a list of our frequently asked questions below.