My Husband and I collected our Mini Cooper today after what can only be described as an absolutely flawless service from Ian and Lloyd Newcastle MINI. Having previously used other well known garages for all of our cars, we were delightfully surprised to be treated like human beings, not bled dry nor our heads spinning from sales spiel throughout the process. Ian is a fine example of how to do his job right and to do it well. We were constantly kept informed, listened to, respected, processes kept straight forward in a pressure free & relaxed environment. Plus they know how to make an awesome cup of tea and coffee! Thank you Ian.
Lauren Crossey - Lloyd Newcastle MINI