The Repair Process

The journey of your vehicle repair

The Bodyshop Repair Process
Contact Lloyd Bodyshop

Step One: Contact Us

Had an accident that’s not your fault? Sprucing your car up to sell or for part-exchange? Whatever your Bodyshop needs are make sure to contact us first. We will talk through the process with you and arrange for you to bring your car in for an estimate. If your details are passed onto us by your insurance company, we will contact you to discuss the next steps.

Bodyshop Estimates

Step Two: Estimate

Firstly, our qualified Estimators establish the cause of the accident / damage, as well as establishing who is responsible for payment. Whether it be you who is responsible or an insurance claim. Images will be then be taken of the vehicle and an estimate is compiled to give to you or the insurance company dealing with the accident. The Estimators then pass on the details to front of house to book the vehicle in and to order any parts needed to complete the repair.

Bodyshop Vehicle Repair

Step Three: Repair

Our expert technicians will then begin the repair on your vehicle. You will be given an estimated completion date and will be kept up to date on the progress of your repair from start to finish.

Vehicle Handover

Step Four: Handover

Once the repair is complete, your vehicle will be handed over to you washed and vacuumed. The estimator will discuss with you all the work that has been carried out and if applicable that is when excess payment is taken.

Get in Touch

Lloyd Bodyshop

Simply fill in your details below and we’ll get back to you. Alternatively, you can call your local centre by telephone.

We will only contact you about the vehicle, product or service you have requested details on. At Lloyd Motors Limited, we also have exciting offers and news about our products and services that we hope you’d like to hear about. We will treat your data with respect and you can find details of our privacy policy.

Customer reviews


Rating based on 5,433 verified reviews

Rating based on 5,433 verified reviews

Had 2 repairs carried out on my 2020 X5 and 2022 X5. Both were done to an excellent standard. Car returned fully valeted
Ian Dodd
Newcastle Bodyshop - October, 2023
Great job by Lee and the team. Perfect colour match and car is as good as new. Would use again and definitely recommend.
Peter Wheatley
Newcastle Bodyshop - March, 2024
First class repair from professional knowledgeable and friendly staff, which I would highly recommend.
Charles Harvey
Newcastle Bodyshop - February, 2024