Used Car Sales Manager

An unique opportunity has arisen for a Used Car Sales Manager to join the busy Sales department at our Lloyd Jaguar Land Rover based in Newcastle.

We are seeking motivated and energetic candidates with a proven record and experience in driving a used car result. If you’re passionate about the industry and ready to bring your drive to a dynamic team, we want to hear from you!

Salary: Basic salary with £72,000 OTE + Company Car
Hours: 45+ hours per week

Role responsibilities:

• To deliver results and maximise profit in all areas of responsibility.
• To translate business strategy into operational plans for new and used car sales.
• To develop and agree sales plans and budgets, including new cars, used cars and accessories and all related items, to achieve marketing, sales and financial targets.
• To implement effective policies and procedures in order to maximise sales opportunities.
• To inspire, provide leadership and effectively manage staff in order to maximise productivity and meet or exceed sales and profit targets.
• To ensure delivery of excellent customer service within all areas of responsibility.
• To work effectively with all other key personnel within the retailer to establish and implement best practice and ensure our customers receive exceptional customer service.
• To ensure full compliance to FCA guidelines on the selling of financial services products by all relevant staff

The ideal Used Car Sales Manager will hold the following skills and experiences:

• Proven experience as a Used Car Sales Manager or Senior Sales Manager within the motor industry.
• A genuine passion for delivering premium levels of customer service.
• Strong knowledge of Auto Trader, digital marketing, and online vehicle merchandising.
• Experience using market data to manage pricing and maximise stock performance.
• A successful track record of leading, motivating and developing experienced sales teams.
• Excellent communication and coaching skills.
• Strong commercial acumen with the ability to balance customer satisfaction and profitability.
• High levels of organisation, professionalism, and attention to detail.
• The ability to inspire a culture of accountability, teamwork, and continuous improvement.

Rewards and Benefits:

• 33 days of annual leave, inclusive of Bank Holidays.
• Healthcare cash plan.
• Employee vehicle-discount schemes.
• Cycle to work scheme.
• Eyecare vouchers.
• Free flu jabs.
• Pension scheme (including life cover).
• Internal and manufacturer training.
• Staff referral scheme.
• Company Car.

About Lloyd Motor Group:

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.

#IND2