General Assistant

Due to continuous growth, an exciting opportunity has arisen for a General Assistant to join the team our Lloyd AllRoad site in Carlisle.

This growth has led to more support being required across various departments at the site. 

Salary: £12.25 per hour with an OTE of £29,500
Hours: Monday - Friday, 08:30 - 17:00

The Role:

The General Assistant will play a key role in the smooth running of the dealership. This varied role includes vehicle progressing, creating and managing online advertisements, and supporting the sales team with enquiries and customer care. You will help ensure vehicles are presented to the highest standards and that customers receive a friendly, professional experience at every touchpoint.

Vehicle Progressing

• Coordinate vehicle preparation, including inspections, valeting, photography, and movement around the site.
• Liaise with workshop and logistics teams to ensure vehicles are ready for sale on schedule.
• Maintain accurate records of vehicle status and updates in internal systems.

Advertising & Marketing Support

• Create, upload, and maintain high-quality online vehicle listings across sales platforms.
• Photograph vehicles to a professional standard and ensure accurate descriptions.
• Assist with social media posts, marketing materials, and promotional activity when required.

Sales & Customer Support

• Assist the sales team with customer enquiries, both in person and over the phone.
• Ensure customers receive a warm welcome and are supported throughout their visit.
• Provide administrative support such as preparing documents, updating CRM systems, and organising test drives.

An ideal General Assistant will hold the following skills and experiences:

• Strong organisational skills with excellent attention to detail.
• Confident communicator with a friendly, customer-focused approach.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Basic photography and digital skills; experience with online sales platforms is an advantage.
• Full UK driving licence.

Company Benefits:

• 33 days of annual leave, inclusive of Bank Holidays, effective from 2026.
• Healthcare cash plan.
• Employee vehicle-discount schemes.
• Highstreet discounts.
• Cycle to work scheme.
• Eyecare vouchers.
• Free flu jabs.
• Pension scheme.
• Life Cover.
• Internal and manufacturer training.
• Staff referral scheme.

About Lloyd Motor Group:

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.

#IND2