Personal Assistant & Business Support professional

A rare and exciting opportunity has arisen for a Personal Assistant & Business Support professional to join Lloyd Motor Group, supporting the Jaguar Land Rover (JLR) Franchise Director responsible for eight prestigious retailers located in the North of England and Scotland.

We are looking for a highly organised, proactive, and professional individual who thrives in a fast-paced environment and is passionate about delivering excellence. This is a unique opportunity to work closely with senior leadership in a premium automotive environment. You'll play a vital role in supporting business operations, coordinating internal communications and ensuring JLR brand excellence across multiple sites, helping drive performance, efficiency, and brand standards across the JLR network.

Salary: Competitive
Hours: 40 hours

Role responsibilities:

• Provide high level executive support to the JLR Franchise Director, including diary management, email management, internal and external communications, meeting preparation and meeting minutes.
• Act as a key contact between Lloyd Group Directors, Heads of Business, Heads of Departments, and internal teams.
• Support with JLR client feedback and complaints, working to resolve issues quickly and to a high standard.
• Support retailers with reports and insights to help guide business decisions.
• Ensure compliance with JLR brand standards, including audit prep and communication with the manufacturer.
• Handle confidential and sensitive information with discretion.
• Organise/Coordinate travel arrangements and negotiate corporate rates with hotels.

Ideal Candidate:

• Competence in using Microsoft Office (Outlook, Teams, Excel, Power Point, and Word)
• Energetic with a sense of urgency.
• Strong listening, written and verbal communication.
• A proactive approach to identifying and resolving issues.
• Flexible as occasional travel and overnight stays may be required.

Company Benefits:

• 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
• Healthcare cash plan.
• Employee vehicle-discount schemes.
• Highstreet discounts.
• Cycle to work scheme.
• Eyecare vouchers.
• Free flu jabs.
• Pension scheme.
• Life Cover.
• Internal and manufacturer training.
• Staff referral scheme.

About Lloyd Motor Group:

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset. 

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