Service Manager

Lloyd Motor Group has a great opportunity for a Service Manager to join their management team and lead the service department at their award-winning prestige retailer Lloyd Jaguar Land Rover, Stockton.

About the role:

As the Service Manager you will be required to drive the business forward and maximise customer satisfaction levels in excess of the manufacturers’ national average whilst motivating and managing the team. You will be able to demonstrate that you share our company values and possess strong leadership, communication and organisational skills.
You will also be responsible for monitoring and controlling costs in line with the business plan whilst maintaining quality standards. As well as ensuring accurate collection and recording of customer data in line with the standards.

Salary: Competitive

Hours: 45 hours per week.

About you:

For this role it is essential that you have experience in a similar role within the automotive industry.
We are looking for a candidate with strong leadership and people management skills with the ability to work well under pressure.
We also require the successful applicant to have a full UK driving licence.

About Lloyd Motor Group:

Lloyd Motor Group is the largest prestige motor group covering Cumbria, the North East, Lancashire, North Yorkshire and the South of Scotland and has been successfully trading for over 40 years. Privately owned and family run, the company prides itself on its professional yet personal approach in dealing with and supporting its customers and staff, always committed to the communities it serves. Lloyd Motor Group currently has 6 BMW and MINI retailers as well as operating 8 franchise dealerships representing brands including Jaguar, Land Rover, Volvo, Honda, Honda Motorcycles and Motorrad, and 5 state of the art Bodyshops.

Rewards and Benefits:

We offer the following benefits:

• 33 days holiday a year (inclusive of Bank Holidays).

• Pension scheme with life cover.

• Healthcare cash plan.

• Employee vehicle-discount schemes.

• Refer a friend or customer schemes.

• High street discounts and cashback.

• Free flu jabs.

• Dedicated internal and manufacturer training and development programmes to nurture you through your career.