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Customer Comment
Cannot fault Lloyd BMW Newcastle. Thoroughly worthy of a 5* rating. Friendly and helpful staff no matter the occasion of your visit. My experience with this garage began when I bought my BMW Z4, recently the vehicle has been in for some repair work and the level of customer service I received from Paul the service manager was second to none. A very fair man who has the customers interests at heart. Very clear that he is customer focussed and is great at delivering a stand out service. Always kept up to date in regards to any developments with the repair so Paul really left a lasting impression of this dealership. As always when I collected my vehicle it was absolutely spotless due to the valet. Would strongly recommend buying a vehicle from this dealer as your paying into the experience as well as the vehicle itself. Should any work need doing you can be confident it will be carried out to a high standard by a service department that are extremely good at what they do.

Adam Hails - Lloyd Newcastle BMW

July 2018
Customer Comment
Can’t thank the team at Lloyd’s Newcastle enough, from the initial enquiry to the 1st class hand over... made the process of buying a new car simple and easy...

Martin Goddard - Lloyd Newcastle BMW

July 2018
Customer Comment
5-star service from the Service Team! Tom was a great help to my husband who was so stressed about a BMW light fault. Booked in the same day and the fault was fixed the next day would recommend Lloyd BMW Newcastle

Joanne Elliot - Lloyd Newcastle BMW

July 2018
Customer Comment
Great service and everybody is very friendly and helpful. Sammy was extremely helpful with our change of minis.

Alan Brown - Lloyd Carlisle MINI

July 2018
Customer Comment
Once again amazing service from Lloyd MINI in carlisle from Andrew and Paul and the technician !! Clean bill of health for “cooper” highly recommend Lloyd MINI !! Thank you again !!

Gemma Louise - Lloyd Carlisle MINI

July 2018
Customer Comment
Just picked up my brand new mini Cooper S. The service has been second to none and special thanks to Julie for her amazing help and professional service. Car is amazing too.

Kerry Doree - Lloyd Carlisle MINI

July 2018
Customer Comment
Received my mini in October and Lloyd’s have gone above and beyond both during the purchasing and in after-sales. Dropped the car in for a check this week, was given a courtesy car, a call to say it was done and they could not have done enough. Excellent service! Would highly recommend!

Sian Corinne - Lloyd Carlisle MINI

July 2018
Customer Comment
Collected my new 2 series grand tourer today. Tim was fantastic and explained everything really well, even with a hyper 9 year old asking a million questions! He made all the paperwork easy and was really helpful and friendly.

Becki Stott - Lloyd Carlisle BMW

July 2018
Customer Comment
We were extremely pleased with the bodywork repair and would like to thank all your staff for their efficiency and friendliness towards us. We would thoroughly recommend your company to others.

Ron Hammond - Lloyd Newcastle Bodyshop

June 2018
Customer Comment
I am very happy with the repair work carried out by Lloyds Bodyshop. The staff were very courteous and my car was returned within the estimated time frame. I am grateful for the courtesy car although with no key ignition and other more modern technology it was very different to my car and took time to adapt to. i was pleased there was a car manual in the glove compartment.

Heather Masters - Lloyd Newcastle Bodyshop

June 2018
Customer Comment
I would like to thank you all at Lloyd for doing a fantastic job on my car very professional from start to finish. I had to get another 2 estimates for the work for the 3rd party BUT I was only going to give the work to yourselves. Special thanks to Danielle, Barbara and Alan very friendly and helpful! Thanks again!

Trevor Smith - Lloyd Newcastle Bodyshop

June 2018
Customer Comment
Thanks again for looking after my pride and joy. I know it will always be in safe hands when I bring it to your premises. The whole experience from drop off to collection is always superb and your attention to detail is second to none. Please feel free to share this with all your staff as they are undoubtedly a credit to your business.

Greg Harm - Lloyd Newcastle Bodyshop

June 2018
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