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Customer Comment
Just wanted to say well done to the friendly and professional service I've received on my visits to your service department in the last couple of weeks. I think service departments can come in for for some criticism but only because you're telling people things they don't want to hear and spend money on. For me, one was a routine service and one was a warranty repair that had been spotted and highlighted to me. Many thanks and keep up the good work.

Stephen Drake - Lloyd Colne BMW

February 2017
Customer Comment
First time here buying my second ever car. Lee Baines the salesman was extremely helpful and knowledgeable in helping me. He got the car for me I wanted and was sorted very quick. Picked it up yesterday and couldn't be happier! I will be sure to be back in the future.

Harry Talbot - Lloyd Blackpool BMW

January 2017
Customer Comment
First class customer service during my experience of Lloyd Blackpool. Having a seized brake calliper en route to a Christmas pantomime on the 22nd Dec, meant I rolled a smoking X5 onto the forecourt at 12:30, and by 1:00pm I was on my way with all the children transferred to a courtesy car. We made the show, the curtain raising at 1:30pm. Sam in service even charged my mobile phone whilst booking me in...it was one of those days! We collected the vehicle the next day, repaired and valeted. I'm still in amazement of their attitude towards customer care literally days before the Christmas break. I wouldn't hesitate in recommending this dealership.

Ritchie Thornton - Lloyd Blackpool BMW

January 2017
Customer Comment
Been coming here since I bought my first BMW IN 2008. Service team, sales and reception are always a pleasure to deal with. A benchmark in customer service. Look forward to dealing with you for the next 9 years too!

Matt Tay - Lloyd South Lakes BMW

January 2017
Customer Comment
I have dealt with Bateman and now Lloyd South Lakes for 20yrs, I was sceptical after the takeover by Lloyds but the service and attention to detail remains exemplary. I have 'attempted' to use other dealers/brands but none come anywhere near. Cannot recommend their service highly enough.......1st class.

Greg Duncan - Lloyd South Lakes BMW

January 2017
Customer Comment
Routine service. They said it would take an hour and a half and it did. Free wifi and coffee etc. All a very good experience. Friendly and helpful staff. I drive past other dealers to go here for this reason.

Simon Place - Lloyd South Lakes BMW

December 2016
Customer Comment
Honestly one of the best car dealerships around here, I'm in love with my new Mini Cooper it's an absolute dream to drive after having not the best customer experience in the past with A previous dealership, craig totally restored my faith when buying this car. Kept me up to date with everything, didn't fob me off, told me exactly everything to do with the car, their customer service is second to none. Totally looked after me. Will be buying again in the future at the end of my term - wouldn't want to buy elsewhere now!!! Thanks so much to craig and the mini team.

Natalie Suzanne - Lloyd Cockermouth MINI

December 2016
Customer Comment
Bought a mini coupe couple of weeks ago absolutely delighted with it. The service I have received from Raz has been excellent. I highly recommend this dealership.

Allan Wright - Lloyd Blackpool MINI

December 2016
Customer Comment
We has a family have bought over 6 different cars from Lloyds BMW and each and every time the experience has got better and better..! Keep up the good work and look forward to seeing you all again soon.

Kash Iqbal - Lloyd Colne BMW

December 2016
Customer Comment
Totally superb service. Top man Kenny is a top man, one big happy family. Magician Alastair conjured up a deal that we could not walk away from. Everything done by email and phone call, then delivered the Evoque miles and miles away, at no extra charge. DEAL WITH ABSOLUTE CONFIDENCE . . . this is a top dealership, VERY trustworthy !

Peter Smith - Lloyd Kelso Land Rover

December 2016
Customer Comment
Recently purchased a car from BMW in Blackpool. The service throughout was fantastic. All the staff were very knowledgable about the cars and were very helpful. But special thanks must go to Lee Baines who was professional yet friendly throughout the process and did over and above to ensure a smooth transaction. He was extremely courteous. I would highly recommend Lloyd's BMW in Blackpool

Leanne Soper - Lloyd Blackpool BMW

December 2016
Customer Comment
Everything explained, step by step procedure and then everything on how to use and enjoy the car.

Happy Customer - Lloyd South Lakes MINI

November 2016
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