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HOW TO SELL MY VEHICLE FAQS
You can find more information about how to sell your car and the answers to your frequently asked questions below. If we don’t answer your question below, please get in touch today and our friendly team will be more than happy to help.

Frequently Asked Questions
We buy any car make and any model that meet our vehicle quality requirements. You can find out more about the types of vehicles that we purchase at we buy any car.
No. You can sell your car to us without having to purchase another vehicle.
No. There is no transaction fee.
Whether you are simply selling your current vehicle or you are looking to part exchange, we understand that receiving a fair and competitive price is essential. That is why our team of friendly and experienced buyers use live market appraisals to value your car. When assessing your vehicle, we consider several factors, including age, mileage, and condition.
Our mission is to offer you the right valuation first time, based on the information you provide us. If we give an estimate in advance of inspecting your vehicle, we will confirm the details you provided. These will include condition, mileage, service history and previous owners. We will make the following assumptions:
- It has no damage, including interior or mechanical.
- It hasn’t ever been subject to an insurance write off or been accident damaged.
- It has two sets of keys.
Our price offer will only change if we think it is affected by the vehicle’s condition or history.
Yes, but this is subject to the severity of the damage. Valuations may alter if the damage has been miss-described or missed altogether.
We are happy to buy your car if you have outstanding finance; however, you will need to request a settlement figure in writing. We will arrange settling the agreement at the point of purchase.

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Once we have provided you with a valuation, it will be valid for seven days.
We will agree with you how and when to pay you. We aim to provide fast payment. We can offer same-day payments, next day or up to up to four working days. The time could be dependent on how long it may take your bank or building society to clear payment.
To sell your car, you will need to have V5c (log book), MOT (if printed) and Service History. If the vehicle is attached to a finance agreement, we will require a settlement figure in writing from the lender.
On the day of your appointment, please bring the below documents with you to sell your car:
- V5c (log book)
- MOT (if printed)
- Service History
- If the car is attached to a finance agreement, then we will require a settlement figure in writing from the lender.
If all relevant paperwork is ready, then you can leave your car with us on the day or at a time convenient for you and in line with the agreed payment date.
If you have a private number plate, you will need to retain your number plate via the DVLA website. They will then issue a new standard registration number along with a replacement V5c.
Once this process is complete, we can conclude the purchase. Our experienced team can help guide you through this process.
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