Aftersales/Service Manager

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Lloyd Motors Ltd have a great opportunity for an Aftersales/Service Manager to join their management team and lead the service and parts department at their prestigious new KIA and Volvo retailer in Levens, South Lakes.

About the role:
As the Aftersales/Service Manager you will be required to drive the business forward and maximise customer satisfaction levels in excess of the manufacturers’ national average whilst motivating and managing the team. You will be able to demonstrate that you share our company values and possess strong leadership, communication and organisational skills.

The workshop consists of 10 Vehicle Ramps and an MOT Bay.

You will be responsible for monitoring and controlling costs in line with the business plan whilst maintaining quality standards. As well as ensuring accurate collection and recording of customer data in line with the standards.

Salary: £65,000 - £70,000 OTE Per Annum (uncapped).

Hours: 42.5 hours per week, Monday to Friday 8.00 a.m. to 5.00 p.m. and Saturday mornings as and when required.

Company Car: A company car is also included as part of the benefits package for this role.

About you:
For this role it is essential that you have experience in a similar role within the automotive industry.

We are looking for a candidate with strong leadership and people management skills with the ability to work well under pressure.

We also require the successful applicant to have a full UK driving licence.

Rewards and Benefits:
We offer the following benefits:

  • 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your Birthday and Christmas Eve (if it falls on your working day).
  • Pension scheme with life cover.
  • Healthcare cash plan.
  • Employee vehicle-discount schemes.
  • Refer a friend or customer schemes.
  • High street discounts and cashback.
  • Cycle to work scheme.
  • Free flu jabs.
  • Tool insurance.
  • Dedicated internal and manufacturer training and development programmes to nurture you through your career.

About Us:
Lloyd Motor Group is the largest prestige motor group covering Cumbria, the North East, Lancashire, North Yorkshire and the South of Scotland and has been successfully trading for over 40 years. Privately owned and family run, the company prides itself on its professional yet personal approach in dealing with and supporting its customers and staff, always committed to the communities it serves. Lloyd Motor Group currently has 6 BMW and MINI retailers as well as operating 8 franchise retailers representing brands including Jaguar, Land Rover, Volvo, KIA, Honda Motorcycles and Motorrad, and 5 state of the art Bodyshops.

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Benefits of Working With Us

Healthcare plans benefit icon

Healthcare Plans

Medicash healthcare cash plan is available for all colleagues.

Holidays benefit icon

Holidays

30 days of holiday a year. Plus an extra day off on your birthday.

Retail discount scheme benefit icon

Retail Discount Scheme

Highstreet discounts and cashback opportunities.

Refer a friend scheme benefit icon

Refer a Friend Scheme

Colleague incentive of £500 for recommending great people to join us.

Great facilities benefit icon

Great Facilities

We take pride in our state-of-the-art working environments and facilities.

Staff parking benefit icon

Staff Parking

Free staff parking at the majority of our sites or subsidised parking.

Customer Reviews

4.7/5

Rating based on 5,288 verified reviews

Rating based on 5,288 verified reviews

BMW-Logo
Excellent service as always, polite, efficient and nothing is too much in order to ensure that your needs are met. Thanks
Jules Tilley
Newcastle BMW - April, 2024
Lloyd-Bodyshop-Logo
Had 2 repairs carried out on my 2020 X5 and 2022 X5. Both were done to an excellent standard. Car returned fully valeted
Ian Dodd
Newcastle Bodyshop - October, 2023
Land-Rover-Logo
Extremely helpful and friendly staff. Excellent standards of workmanship from the technicians
David Walker
Ripon Land Rover - August, 2023
Lloyd-Bodyshop-Logo
First class repair from professional knowledgeable and friendly staff, which I would highly recommend.
Charles Harvey
Newcastle Bodyshop - February, 2024