Aftersales Manager

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Lloyd Motor Group have a great opportunity for an Aftersales Manager to join their management team and lead the service and parts department at their prestigious KIA and Volvo retailer in Levens, South Lakes.

About the role:
As the Aftersales Manager you will be required to drive the business forward and maximise customer satisfaction levels in excess of the manufacturers’ national average whilst motivating and managing the team. You will be able to demonstrate that you share our company values and possess strong leadership, communication and organisational skills.

You will be responsible for monitoring and controlling costs in line with the business plan whilst maintaining quality standards. As well as ensuring accurate collection and recording of customer data in line with the standards.

Salary: Basic salary with OTE £60,000

Hours: 42.5 hours per week

Company Car: A company car is also included as part of the benefits package for this role.

About you:
For this role it is essential that you have experience in a similar role within the automotive industry.

We are looking for a candidate with strong leadership and people management skills with the ability to work well under pressure.

We also require the successful applicant to have a full UK driving licence.

Company Benefits:

  • 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
  • Healthcare cash plan.
  • Employee vehicle-discount schemes.
  • Highstreet discounts.
  • Cycle to work scheme.
  • Eyecare vouchers.
  • Free flu jabs.
  • Pension scheme.
  • Life Cover.
  • Internal and manufacturer training.
  • Staff referral scheme. 

About Lloyd Motor Group:

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 38 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.

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Benefits of Working With Us

Healthcare plans benefit icon

Healthcare Plans

Medicash healthcare cash plan is available for all colleagues.

Holidays benefit icon

Holidays

30 days of holiday a year. Plus an extra day off on your birthday.

Retail discount scheme benefit icon

Retail Discount Scheme

Highstreet discounts and cashback opportunities.

Refer a friend scheme benefit icon

Refer a Friend Scheme

Colleague incentive of £500 for recommending great people to join us.

Great facilities benefit icon

Great Facilities

We take pride in our state-of-the-art working environments and facilities.

Staff parking benefit icon

Staff Parking

Free staff parking at the majority of our sites or subsidised parking.

Customer Reviews

4.4/5

Rating based on 8,168 verified reviews

Rating based on 8,168 verified reviews

BMW-Logo
Car taken back on recall - all sorted plus bag of goodies all in one day 👌
David Pollard
Colne BMW - January, 2025