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Customer Feedback

I have today attended Lloyd Group Volvo outlet in Carlisle to receive a new CX40. I have had the good fortune to have the service of Lewis Clark, salesman dealing with disabled drivers using the Motability Scheme to lease a new vehicle. I have used this service for a number of years and have experienced a number of so called disability trained salesman. Lewis is the first who fully met my expectations giving helpful advice and excellent clear guidance on the use of my new vehicle. He definitely knows the product and clearly explained to me the technicalities and workings of the CX's latest features. I think this is the first time I have felt the sales rep really knew his job, his customer and his product fully and he is without doubt a real asset to his employer. I have never met Lewis before today and he has not asked me to sing his praise. I will look forward to seeing him in the future when the time comes to change the vehicle which I think will be as good as Lewis has said if he has not by that time moved onwards and upwards in the company. Thanks Lewis and good luck for the future.

Brian Regan - Lloyd Carlisle Volvo

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