Superb Reputation at Lloyd Land Rover Ripon
Date posted: 2 February 2018
As part of the Lloyd Motor Group, Land Rover Ripon have the backing that ensures reliability and gives peace of mind to their customers. With 19 dealerships across Blackpool, Colne, Carlisle, Cockermouth, Kelso, Newcastle and South Lakes, the group now operates an extensive prestige brand portfolio of Jaguar, Land Rover, BMW, MINI, Volvo, Honda, BMW Motorrad and Honda Bikes.
To keep ahead in the game, everyone at Lloyd Land Rover Ripon knows that a good customer is a happy customer. So, they always look not just to satisfy their customers but to go beyond their expectations. It’s what gives them their superb reputation.
Welcoming reception at Lloyd Land Rover Ripon
I am writing this as a note of appreciation for the outstanding experience the service department provided during my recent visit...Faced with the problem of a vehicle which I knew had a problem with but my two local dealerships could not provide any resolve....I would recommend the service department from Ripon Land Rover to any member of my family and public regardless of the distance required of travel…you have far exceeded expectations and provided a fantastic customer service in every sense of the word. Knowledgeable, trained and skilled staff. A great service makes me as customer feel that you care about developing a long-term relationship that means more than just a service or another punter approach.
That’s why they’ve been named ‘Land Rover Retail Group of the Year’ at the annual Jaguar Land Rover conference in February 2017. The many positive testimonials on their website show that their customers agree.
Waiting area at Lloyd Land Rover Ripon
What an amazing garage! Everyone is so helpful and kind, especially Jonathan who sold us the car! Found the perfect vehicle and didn't feel pressured whilst looking! Would highly recommend. Thank you again.
Being part of a larger group has benefits when it comes to buying a car. When you visit the www.lloydmotorgroup.com/UsedCars and meander online through the cars in stock, you are accessing all the available vehicles across the group. It is an open door to thousands of vehicles.
One option is the Land Rover Approved Used vehicles. These are Land Rover franchise vehicles - covered by manufacturer warranty - all prepared to the highest standards, with a multi-point inspection that covers up to 165 mechanical, electrical and safety checks. There is an eleven-point customer promise in place that includes a 2-year unlimited mileage Land Rover Approved warranty, independent mileage and history check, a 30 day/1,000-mile Conditional Vehicle Exchange Agreement and the added bonus of a complementary half-day Land Rover Experience.
From first walking in to Lloyd Land Rover Ripon to driving away with our new Freelander 2 weeks later we had fantastic service. Ron Fortune did everything he could to help us find the right car. Never pushy but always helpful. He even came in on his day off so we could test drive the Freelander. I’m aware the amount we spent on our new car is small compared to some of the vehicles for sale in the show room but not once were we made to feel our custom was any less important to him. First rate customer service. We will definitely buy from here again.
Lloyd Land Rover Ripon, like every Land Rover Approved Retailer, is independently inspected to ensure that the exacting standards of vehicle preparation and customer service are met and maintained.
Showroom at Lloyd Land Rover Ripon
Excellent and personable service. Always go the extra mile to fit in with my schedule.
Additionally, within the group, are Lloyd Approved Used vehicles which offers a choice from across the range of all makes and models, from a low budget car to the car of your dreams. Each Lloyd Approved car comes with 12-month MOT, 12-Month warranty, thorough safety checks, vehicle mileage and history checks, and all are available on low rate finance options.
I have been a customer of Lloyd Land Rover ( formerly Ripon Land Rover) for almost 20 years and have found them excellent having had 5 cars from them. Salesmen are friendly, knowledgeable, and non-pushy and always stop for a chat when visiting the service department. The service department is very helpful and often a get the technician who worked on your car to speak to you. I was a little apprehensive when Ripon Land Rover sold out but things seem pretty much the same.